Veolia | Water Tech
Service Engineer (Municipal)
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Service Engineer (Municipal)
Field Service Engineer
Location: Stoke on Trent and surrounding areas
Contract Type: 🕒 Full-Time | Permanent | 37.5 hours per week
About Veolia Group
Veolia Group is a global leader in environmental services, operating across all five continents with nearly 218,000 employees. Specialising in water, energy, and waste management, Veolia designs and implements innovative solutions for decarbonisation, depollution, and resource regeneration, supporting communities and industries in their ecological transformation.
Veolia brings together a dedicated team of experienced professionals committed to tackling the world’s most complex challenges related to water scarcity, quality, productivity, and energy. Together, we pursue a shared mission to create a more sustainable future.
Job Description
Ready to make a real difference—not just in your career, but for the planet?
As water technologies experts, we don’t just offer jobs—we build careers with purpose. We’re on a mission of Ecological Transformation, and we’re looking for a dedicated Service Engineer to help us lead the charge.
Key Responsibilities
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Site-Based Maintenance & Servicing
- Carry out planned preventative maintenance, corrective maintenance, commissioning, upgrades, and refurbishment activities on equipment installed at wastewater and related water industry sites
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Chemical Handling & Process Cleaning
- Safely handle and work with treatment chemicals on a daily basis, undertaking chemical cleaning and dosing activities in accordance with site procedures, health and safety requirements, and environmental regulations
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Technical Support
- Provide technical and commercial support to customers, ensuring equipment operates efficiently and effectively
- Gather operational feedback and site observations to support continuous improvement and future product development
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Customer Engagement
- Build and maintain strong working relationships with site operators, maintenance teams, and key stakeholders
- Provide recommendations to improve process performance, asset reliability, and operational efficiency
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Troubleshooting & Fault Finding
- Diagnose and resolve mechanical and process-related issues on-site, responding to breakdowns and operational challenges to minimise downtime and maintain compliance with treatment requirements
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Health, Safety & Compliance
- Work in accordance with water industry standards, site-specific safety procedures, and environmental regulations
- Maintain a strong commitment to safe working practices at all times
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Flexibility
- Demonstrate a flexible approach to customer and operational requirements
- The role will involve travel to wastewater sites and may require nights away and occasional weekend working
Requirements
What You’ll Bring to the Role
- Mechanical engineering background (preferred)
- Experience working within the water, wastewater, process, or industrial sectors (advantageous)
- Electrical knowledge (desirable but not essential)
- Strong fault-finding, problem-solving, and customer-facing skills
- Ability to work independently in a site-based environment and manage multiple priorities effectively
What We Can Offer You
At Veolia, we know that at certain crucial moments in life, we all need help, protection, and support.
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🌟 Veolia Cares Program
(A commitment reflected in our benefits from day one)
🕒 Time to Recharge
- 25 days of holiday plus all Bank Holidays
- Birthday off! Want more flexibility? Buy or sell additional days to suit your lifestyle.
💙 Health & Wellness
- Private Healthcare through BUPA (option to extend coverage to loved ones)
- Dental Plan (covers appointments/treatments or provides cash back)
👶 Family Comes First
- Maternity/Primary Care: 13 weeks full pay from Day 1
- Paternity/Secondary Care: 2 weeks full pay from Day 1
- Adoption Leave: 13 weeks full pay for Parental Care and 2 weeks for Co-parental Care (both from Day 1)
🤝 Caring Support
- Flexible solutions including remote work, adjusted schedules, and paid/unpaid leave for carers
🌍 Give Back
- One paid volunteering day per year
🏠 Building Your Future
- Industry-leading pension scheme with competitive contributions (paid every month)
🛡️ Protection That Matters
- Life Insurance: 10x your salary paid to loved ones in the event of a tragedy
- Income Protection: Up to 5 years at 60% of your salary + 2x salary lump sum if unable to return to work
✨ Lifestyle Enhancements
- Personal Computer Scheme – upgrade your tech
- Car Leasing Scheme – drive the car you love
- Cycle-to-Work Scheme – stay active and save money
Company Commitment
Veolia is an inclusive company and is committed to diversity, giving equal consideration to all applicants without discrimination.
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