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Service Engineer
Service Engineer – Elevator & Escalator Maintenance
Location: Otis London, 96 Great Suffolk Street, Southwark, London, SE1 0BE • Country: United Kingdom
Role Overview
Would you like to join a truly international, talent-driven company that values Safety, Ethics, Quality, Innovation, and Employee Opportunity? Otis is growing and is looking for a maintenance mechanic for one of our entities located in London.
Your priority is to ensure the safety of passengers and technical stakeholders by safely maintaining a portfolio of elevator and escalator units. On a typical day, you will:
- Carry out 100% of lift maintenance and service visits of the units within the London area
- Work within and across the London region, managing the portfolio of lifts efficiently
- Respond proactively and quickly to fix any breakdowns, aiming for a first-time fix
- Conduct minor repairs to ensure continuous operation
- Liaise directly with customers onsite to build strong working relationships
What You Will Need
To excel in this role, you should:
- Be NVQ-qualified (or equivalent) in lift service, repair, and maintenance
- Hold a valid UK driving license
- Have at least 24 months of experience in the lift industry
- Possess strong skills in electricity and electrical engineering
- Be a committed professional with safety as your top priority
- Communicate clearly with colleagues and customers
- Be curious, adaptable, and able to work independently or in a team
- Be comfortable using electronic and digital tools
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What’s In It For You
We offer:
- Competitive remuneration in line with local industry standards
- Intensive training in technology, processes, and soft skills, plus ongoing knowledge sharing with experienced colleagues
- Modern, high-quality workwear and your own tools
- An iPhone and a company car (customizable)
- Priority health & safety training, including occupational health and safety programs and employee support initiatives
About Otis: WHO WE ARE
Otis is the world’s leading elevator and escalator manufacturer, installer, and service provider. We move 2.4 billion people daily, maintaining 2.4 million customer units worldwide—making us the industry’s largest service portfolio.
From the Eiffel Tower to the Empire State Building, Burj Khalifa, and Petronas Twin Towers, our innovations keep some of the world’s most iconic landmarks in motion. We are 72,000+ people strong, united by a shared commitment to innovation, global quality, and customer excellence.
At Otis, you become part of a diverse, resilient leadership community, where your contributions help drive the future of mobility—a global team shaping smarter, safer, and more efficient ways to travel.
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We are passionate about people and sustainable growth, guided by our core values—Safety, Ethics, and Quality. Our mission? To inspire hope and possibility through elevators and escalators.
Core Principles
We believe in:
✅ Environments that create worth – where our people feel valued change-makers ✅ Leading in a fair way – nurturing diversity, equity, and inclusion ✅ Innovation that matters – pushing boundaries to meet tomorrow’s needs
Our Employee Scholar Program lets colleagues pursue further education while employed. Today, our culture strives to align strengths with ambition—helping everyone grow across industries.
Ready to Build What’s Next?
Join Otis and play a role in the smarter, taller, and more accessible cities of the future. Apply today—because today’s careers build tomorrow’s possibilities.
Diversity & Inclusion
Otis is an Equal Opportunity Employer. We celebrate and value a diverse workforce—equal opportunities exist for race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, age, or any protected class (per applicable law).
For accessibility accommodations, please contact us at careers@otis.com.
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