East Sussex Healthcare NHS Trust
Service Improvement Co-ordinator - MSK Therapies
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Exciting Opportunity: Service Improvement Coordinator
An exciting opportunity has arisen to join the MSK Therapies Administration Team as a Service Improvement Coordinator. The post holder will be responsible for ensuring a consistent approach to training, induction, pathways, and process, across the MSK Therapies Administration service.
Whilst primarily based at Conquest Hospital, this is a cross-site role, and the post holder will be expected to travel between EDGH and CQ, with the occasional requirement to travel to some of our other MSK sites across East Sussex.
Responsibilities
- Design and maintenance of the training matrix, administration pathways, and standard operating procedures.
- Creation, review, and maintenance of all training materials to support the training and development of the administration team.
- Support the development and growth of the service by exploring opportunities for innovation and improvement to improve patient experience, service delivery, and customer service.
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Benefits
A wide range of staff benefits are available to our staff including:
- Staff development
- Enrollment in the NHS pension scheme
- Auto-enrollment to our Temporary Workforce Service
- Access to onsite nurseries
- Staff restaurants and accommodation
In addition to an internal Occupational Health department, all staff also have access to:
- Free psychological support through our confidential Employee Assistance Programme
- Onsite parking available from only £50 a year
Join Us
There has never been a better time to join East Sussex Healthcare NHS Trust, submit your application today.
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We value the individuality that each candidate brings to the application process. While we understand that AI tools are widely available, we strongly discourage applicants from using AI-generated content when applying for jobs with us. We believe that your application should reflect your true skills, experiences, and motivations, which are best conveyed through your own words and unique perspective.
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Contact Information
For further details or informal visits contact:
- Name: Tony Coates
- Job Title: MSK Therapies - Admin Team Lead
- Email Address: t.coates2@nhs.net
- Telephone Number: 07815 641555
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