University Hospital Southampton NHS FT
Service Improvement Manager
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Service Improvement Manager
Service Improvement Manager for Estates, Facilities and Capital Development (EFCD)
We are delighted to offer an exciting 12-month secondment opportunity to join our team at UHS Estates Ltd (UEL) to lead a range of projects and activities, supporting our business improvement journey.
About UHS Estates Ltd (UEL)
UHS Estates Limited (UEL) is a wholly owned subsidiary of University Hospital Southampton NHS Foundation Trust (UHS). Our key responsibilities include:
- Design and construction of new buildings
- Ongoing provision of estates maintenance
- Soft facilities management
- Management of equipment, consumables, and materials for one of the largest acute teaching trusts in England.
The Role
What You Will Do
As the Service Improvement Manager (EFCD), you will:
- Lead, plan, and implement projects and improvement initiatives in collaboration with associated teams
- Ensure the successful delivery of project objectives against agreed financial, efficiency, or service improvement goals
- Partner with stakeholders to enable the adoption of sustainable change through effective team engagement and communication
Who We Are Looking For
We seek an experienced project management professional who excels in transformational service improvements, with a strong emphasis on:
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- Problem-solving and leading change
- Relationship-building and communication
- Working with multi-disciplinary teams across estates, facilities, and capital development
Employee Benefits
Joining UHS Estates Ltd (UEL) offers:
- Access to the generous NHS pension scheme
- NHS terms of service and annual leave
- Employee benefits platform with discounts on shopping, holidays, and leisure activities
Southampton provides a high quality of life, boasting:
- Proximity to the New Forest National Park and Jurassic Coast
- Lower living costs (~20% cheaper than London) with excellent transport links
- 14 Ofsted-rated outstanding schools, making it an ideal place to work and live.
Responsibilities
Key Duties
- Act as a leader and facilitator for EFCD projects, ensuring alignment with wider business goals
- Drive and oversee service improvements, reporting progress and insights to senior leadership
- Collaborate with operational teams to identify and implement effective, scalable change
Qualifications, Knowledge, and Requirements
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Essential Criteria
- Relevant degree or level 6 qualification (or equivalent work experience) in project or improvement delivery
- Advanced knowledge demonstrated through a relevant master’s degree or level 7 qualification (or equivalent experience)
- Evidence of ongoing training in leadership, project delivery, or improvement methodologies
- Expertise in recognised project management techniques (e.g., PRINCE, Agile)
- Real-world experience in leadership of service improvement initiatives
- Experience with risk assessment methodologies
- Ability to analyse complex technical information and communicate findings clearly
- Strong track record in identifying project risks and developing mitigation strategies
Desirable Criteria
- Certification in PRINCE2 or similar project management frameworks
- Previous healthcare setting experience
- Proven success in service improvement environments
- Structured project management portfolio displaying impact and scalability of initiatives
Don’t miss this opportunity to drive meaningful change at a leading NHS frontline organisation. Apply today!
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