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Service Lead
Are you an experienced healthcare leader ready to take on a high-impact role where you can shape the operational and clinical success of a service? Join Badby Park as a Service Lead and take responsibility for the operational, strategic, financial and day-to-day management of your unit, ensuring the delivery of high-quality, effective care aligned with outstanding CQC outcomes.
In this pivotal role, you will be a key member of the senior management team, working collaboratively with a highly specialised multidisciplinary team and engaging with both clinical and non-clinical colleagues, as well as external stakeholders. You will lead the service with a strong focus on quality, performance, and continuous improvement, ensuring that care delivery meets regulatory standards while delivering positive outcomes for residents.
As a Service Lead, you will oversee the full management of your unit, including staff leadership, operational delivery, and financial performance. You will manage and develop clinical and non-clinical staff, ensuring strong relationships across the MDT, while leading on recruitment, appraisal, supervision, and professional development. You will drive a positive and proactive working environment, ensuring staff are well supported, effectively deployed, and consistently working towards high standards of care.
Key Responsibilities
- Managing clinical staff and ensuring key relationships with all professional staff who are part of the MDT
- Managing the recruitment, selection, appraisal and development of staff
- Overseeing the day-to-day management of your specific unit or a service area
- Implementing new policies and directives
- Liaising and negotiating with medical and non-medical staff internally (also at the most senior levels) and with people in external organisations, e.g. social services, external quality assessors
- Gathering and analysing data and using it to plan and manage both projects and systems
- Working towards ensuring quality and value for money for residents
- Providing data through audits for quality assurance and monitoring purposes
- Involved with setting budgets and maintaining finances within tight constraints
- Planning and implementing service developmental changes to improve service delivery
- Attending meetings, writing reports and delivering presentations to a variety of audiences
- Being part of a meeting structure and representing the views of departments and teams
- Handling communications and marketing in relation to your unit
- Managing the environment, liaising with catering, cleaning and other central staff
- Purchasing equipment and supplies and organising stores, and medication
- Using computers to manage information and financial data and to analyse and measure performance
- Proactively working towards 100% compliance in supervision and appraisal but achieving a minimum of over 90% at all times.
- Proactively working towards 100% compliance in mandatory training on your unit but achieving a minimum of over 90% at all times.
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To Be Successful In This Role, You'll Need
- Registered Qualified Nurse or Allied Professional with at least 5 years’ experience, two of which in a line management capacity
- Have complex physical health experience in particular tracheostomy experience
- Professional qualification that supports clinical management
- Leadership/ general management qualification and/or experience
- Experience of human resource management
- Quality management aligned to health data management
- Finance management
- Leadership and management
Where You Will Be Working
Location: Badby Road West, Daventry, Northamptonshire, NN11 4NH
Set in acres of stunning countryside on the outskirts of Daventry, Badby Park is a grand manor house steeped in history with stunning views, excellent facilities and a tranquil setting. Good road links makes it easily commutable from Daventry, Rugby, Northampton and Banbury
What You’ll Get
At Elysium Healthcare, we believe in taking care of the people who care for others, you’ll enjoy a comprehensive benefits package designed to support your wellbeing, growth, and future:
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- Competitive annual salary
- The equivalent of 33 days annual leave (including bank holidays) – plus your birthday off and the option to buy additional annual leave, in our annual selection window.
- Career development and training to help you achieve your professional goals
- Access to our Rewards & Benefits platform Ely-Vate; Your one-stop destination for everyday savings, exclusive benefits, and wellbeing hub!
- Wellbeing support and activities to help you maintain a healthy work-life balance
- Access to Blue Light Card, which provides a range of exclusive offers and discounts
- Life Assurance, for added peace of mind
- Stream – instant access to earned wages when you need it, plus access to save, directly from your wages, alongside financial wellbeing support.
- 24/7 GP service and second medical opinion, to ensure you are the best you can be
- Enhanced Maternity Package, so you can truly enjoy this special time
- Pension contribution, to help secure your future
- Subsidised meals and onsite free parking
About Your Next Employer
Elysium Health care has over 8,000 employees and a unique approach to the delivery of care. With a network of over 80 services across England and Wales covering Mental Health, Neurological, Learning Disabilities & Autism, Children & Education, there is opportunity for you to grow and move.
Elysium Healthcare is part of Ramsay Health Care with a global network that extends across 10 countries and employs over 86,000 people globally.
Elysium Healthcare follows safer recruitment of staff for all appointments and is a Disability Confident employer, committed to inclusive and accessible recruitment. It is a requirement that all staff understand it is each person’s individual responsibility to promote and safeguard the welfare of service users. All candidates will be subject to a DBS disclosure.
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