Chipotle Mexican Grill
Service Leader
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
CULTIVATE A BETTER WORLD
Food served fast does not have to be a typical fast-food experience. Chipotle has always done things differently, both in and out of our restaurants. We are changing the face of fast food, starting conversations, and directly supporting efforts to shift the future of farming and food. We hope you will join us as we continue to learn, evolve, and shape what comes next on our mission to make better food accessible to everyone.
THE OPPORTUNITY
The Service Leader is responsible for maintaining a positive customer experience by ensuring safe and quality food is prepared and served; and that the restaurant crew is well trained and provides good customer service. He/she maintains a clean, organized line with properly functioning line equipment. The responsibilities of this position require Service Leaders to be on their feet working while clocked in, unless on break. If they are not busy, they are expected to evaluate what other tasks need to be completed and assist others with those tasks.
What You’ll Do
In addition to following Chipotle’s policies and procedures, principal responsibilities include, but are not limited to:
- Making sure great tasting, high quality food is served
- Helping to resolve food quality issues
- Supporting food safety which includes the following:
- Ensuring hand washing and glove changes
- Monitoring time and temperature on the line
- Monitoring secondary shelf lives
- Ensuring the Daily Food Safety Checklist and food safety policies and procedures are followed
- Helping to resolve customer incidents and working to ensure positive customer experiences
- Helping to monitor crew breaks, shift changes, shift meetings, and line schedules
- Developing and cross training all front of house Crew
- Assisting with Crew performance reviews
- Developing future Service Leaders
- Assisting with miscellaneous office administration duties such as:
- Banking
- Cash handling policies and responsibilities
- Office paperwork
- Ensuring office equipment remains in working order and making sure office supplies are ordered as necessary
- Ensuring the proper quantity of supplies are available as needed
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
What You’ll Bring To The Table
- Be able to understand and articulate Chipotle’s Food With Integrity philosophy
- Have knowledge and experience of cash handling policies and procedures
- Have knowledge of Food Safety and health department matters
- Have familiarity with office paperwork
- Have the knowledge and ability to speak, write, read, and understand the primary language(s) of the work location
- Have a high school diploma
- Have restaurant experience
Get help with your application
Your very own career expert that helps elevate your application to the next level.
What’s In It For You
- Free food (yes, really FREE)
- Paid time off
- Quarterly bonus program
- Competitive compensation
- Opportunities for advancement
Who We Are
Chipotle Mexican Grill, Inc. (NYSE: CMG) is cultivating a better world by serving responsibly sourced, classically cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Chipotle has restaurants in the United States, Canada, the United Kingdom, France and Germany and is the only restaurant company of its size that owns and operates all its restaurants in North America and Europe. With employees passionate about providing a great guest experience, Chipotle is a longtime leader and innovator in the food industry. Chipotle is committed to making its food more accessible to everyone while continuing to be a brand with a demonstrated purpose as it leads the way in digital, technology and sustainable business practices. For more information or to place an order online, visit www.chipotle.com.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills
Location