Essex Partnership University NHS Foundation Trust
Service Manager
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Forensic Operational Service Manager
Job Overview
We are seeking an experienced and dynamic [Forensic Operational Service Manager] to lead the delivery of high-quality forensic services within a complex and fast-paced environment.
This is a key leadership role responsible for overseeing operational performance, service delivery, quality standards, workforce management, and continuous improvement initiatives. The successful candidate will ensure that forensic services are delivered efficiently, safely, and in compliance with all relevant regulatory, legal, and accreditation requirements.
Working closely with senior leaders, operational teams, and external stakeholders, you will play a pivotal role in shaping and developing forensic services to meet current and future demands.
Main Duties and Responsibilities
- Lead the day-to-day operational management of forensic services
- Ensure delivery of services in line with agreed performance targets and quality standards
- Monitor and improve operational performance through the use of KPIs, audits, and service reviews
- Manage budgets, resources, workforce planning, and staffing requirements
- Lead, motivate, and develop multidisciplinary teams to achieve excellence in service delivery
- Ensure compliance with relevant legislation, regulatory frameworks, accreditation standards, and organisational policies
- Identify, manage and mitigate operational risks
- Develop and implement service improvement and transformation initiatives
- Build effective relationships with internal and external stakeholders, including:
- Criminal justice partners
- Healthcare providers
- Law enforcement agencies
- Regulatory bodies
- Produce operational reports and provide assurance to senior management regarding service performance and quality
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Working for Our Organisation
Valorisation and Support
Valuing you. Recognising your dedication. At EPUT, we look after you.
- Receive supervision and support to help you fulfil your potential
- Join an inclusive EPUT community through engagement events and networks such as:
- Equality networks
- Champion groups
- Access mental health and wellbeing services, including:
- Occupational health advice
- Counselling
Benefits
Time Off & Holidays
- 27 days holiday, plus bank holidays, rising to 33 days after 10 years’ service
Pension & Retirement
- Excellent pension, up to 14.5% of your pensionable pay
Discounts & Financial Support
- Staff discounts including:
- Blue Light Card
- NHS discount offers
- Staff benefits
- £8,000 relocation package if you move to Essex to join us
- Interest-free season ticket loans for travel via tram, rail, or bus
Flexible Work Arrangements
- Job share: Applications for job shares are welcomed
Terms & Conditions
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Please be aware that Certificates of Sponsorship (CoS) are currently prioritised for registered roles.
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Important: Include professional references with business contact information relating to your last three years of employment. Only business references will be accepted.
As a newly appointed employee, you are responsible for incurring the cost of your initial DBS check. This will be deducted from your first salary.
Equality & Opportunity
Our Trust is an Equal Opportunities Employer. We especially welcome applications from people with experience of using mental health services. We also hold the Disability Confident two tick symbol and pledge to employ more people with learning disabilities.
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- If you require this application form in another format (i.e., Braille or audio), contact the Recruitment Department at
01375 364513orepunft.recruitment.adverts@nhs.net.
Meaningful Engagement
- Confidential safeguarding commitments apply to all staff. You’ll undergo safer recruitment processes.
- Vacancies may be withdrawn before the closing date if necessary.
COVID-19 Vaccination Requirement
Under the Health and Social Care Act 2008, employed personnel working in care homes or deployed to CQC-registered care homes must have Had both COVID vaccinations unless medically exempt.
Pledge to Vulnerable Employees
Allocated roles will prioritise securing suitable alternative employment for staff formally at risk within the organisation. If a vacancy is classified as alternative employment, prioritised staff will be notified, and the post may be withdrawn.
Assessment Policies
Applications should be original and written by the applicant. Use of AI tools may lead to rejection, unless support is needed due to a declared disability. Applicants shouldn’t hesitate to seek appropriate accommodation within the NHS application requirements where applicable.
-- Applicants will receive individual consideration based on our regular email correspondence supplied with NHS Jobs. All unsuccessful applications will be notified within three weeks of the deadline.
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