Voyage Care Ltd
Service Manager
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Service Manager
Registered Manager – Willesden, London
Salary: £45,000 per annum
About Voyage Care
Join a compassionate organisation that rewards your dedication:
- Wagestream: Flexibility to access up to 40% of your earned wages
- Blue Light Card: Discounts at high-street retailers
- 24/7/365 doctor line: Access for colleagues and families
- Cash plans: Support for colleagues and their families
- Enhanced retirement leave
- Long service awards
- Employee recognition scheme
- Career progression & development opportunities
About the Role
Voyage Care is seeking a passionate Registered Service Manager to lead a specialist residential service in Willesden, London.
The Service
This home for six adults with learning disabilities, autism, epilepsy, and physical disabilities offers a family-like atmosphere, promoting individuality, strong relationships, and fulfilling lives.
Key Highlights
- Spacious, welcoming home with communal areas and beautiful gardens
- Active lifestyle for supported individuals (access to parks, cafés, community activities)
- Strong, long-standing team relationships
- Opportunity to inspire leadership, bring fresh ideas, and elevate service standards
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Role Responsibilities
The Registered Service Manager will:
- Lead day-to-day operations of the residential service
- Mentor and develop a dedicated staff team
- Design and implement person-centred support plans
- Assess needs & risks (care & medication competencies)
- Manage recruitment, induction, and team performance
- Attend multi-disciplinary meetings to ensure quality care
- Oversee budgets & resources efficiently
- Ensure compliance with CQC regulations, contracts, and company policies
- Drive continuous improvement & best practice
Who Are We Looking For?
Ideal candidates will bring:
- Leadership experience as a Registered Manager or in care leadership
- Willingness to undertake CQC registration
- Qualifications: Level 5 Diploma in Health & Social Care (or commitment to achieving it)
- Relevant experience: Supporting individuals with learning disabilities, autism, or physical disabilities
- Strong governance & compliance knowledge
- Leadership skills: Motivate teams, build relationships, and foster a thriving culture
- Collaborative mindset: Solve problems and champion continuous improvement
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Most importantly—visible leadership with a passion for making a positive difference.
Why This Role?
This is more than a job—it’s about shaping the future of a well-established service: ✔ Staffed team ready for strong leadership ✔ Established culture of warmth, reliability, and impact ✔ Opportunity to amplify existing strengths and create meaningful change
Perfect for: Frontier leaders who thrive on developing teams, driving excellence, and creating lasting impact.
Why Choose Voyage Care?
We value you as you are—encouraging authenticity (Be You) and offering:
- Comprehensive training from induction onwards
- Career growth within a sector-leading organisation
- Job security with opportunities for progression
Apply today and help transform lives.
All roles subject to DBS checks & references.
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