Sandicliffe Maxus
Service Manager
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Details
Appointment Type
Permanent
Full Time/Part Time
Full time
Job Category
Service
Location
Leicester FordStore
Salary Min
£40,000
Closing Date
31/08/2026
Ref No
10161
Service Manager
Looking for your next step as a Service Manager in Leicester? Sandicliffe Motor Group is seeking an experienced and driven Automotive Service Manager / Aftersales Manager to lead our busy Leicester workshop and front-of-house service team.
With over 75 years in the motor industry, Sandicliffe offers a stable, forward-thinking environment with strong manufacturer partnerships and clear opportunities for progression.
About The Role – Automotive Service Manager
As a Service Manager, you will be responsible for the overall performance of the service department, ensuring excellent customer satisfaction, strong workshop productivity, and commercial success.
You will lead a team of Service Advisors, Vehicle Technicians, and Workshop Controllers, driving performance while maintaining high standards of quality and compliance.
Key Responsibilities
- Managing the day-to-day operations of the service department
- Leading and developing Service Advisors, Technicians, and workshop teams
- Driving workshop efficiency, productivity, and profitability (hours sold, WIP control)
- Delivering outstanding customer service and improving CSI scores
- Monitoring KPIs and implementing performance improvements
- Managing warranty processes and manufacturer standards
- Handling escalated customer concerns professionally
- Ensuring compliance with health & safety and company policies
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
What We’re Looking For
- Proven experience as a Service Manager / Aftersales Manager / Workshop Manager
- Strong leadership and team management skills
- Commercial awareness with a focus on profitability and performance
- Experience working within a main dealership or automotive environment
- Excellent communication and customer service skills
- Strong understanding of workshop operations, KPIs, and aftersales processes
- Full UK driving licence
Salary & Benefits
- Competitive salary with bonus potential
- Company car or car allowance (role dependent)
- Company pension scheme
- Employee discounts on vehicles, servicing, and parts
- Ongoing manufacturer and leadership training
- Career progression opportunities within a well-established motor group
- Supportive and professional working environment
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Why Join Sandicliffe?
- Established, trusted automotive group with over 75 years’ experience
- Multi-brand exposure and modern facilities
- Clear progression pathways into senior leadership roles
- Strong focus on people development and internal promotion
Diversity & Inclusion
At Sandicliffe, we are committed to building an inclusive workplace where everyone feels valued and respected. We welcome applications from all backgrounds and experiences.
If you require reasonable adjustments during the recruitment process, we will support you at every stage.
Apply for Service Manager Jobs in Leicester
If you are an experienced Service Manager or Aftersales Manager ready for your next challenge in Leicester, apply today with your CV for a confidential discussion.
Please note: During the recruitment process we may screen social media platforms; any screening will be proportionate to the role and minimum information will be collected and handled in line with GDPR/Data Protection
Apply for this job
Send to a Friend
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills