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Service Manager
Vertu Citroen Derby
Are you an experienced Service Manager looking to take the next step with a forward‑thinking, growing automotive retailer? Vertu Citroen Derby is offering an exciting opportunity to join one of the UK’s largest and most ambitious motor retail groups.
This is an excellent time to join Vertu. With a clear growth strategy, continued investment in our brands, and a strong focus on colleague development, we offer genuine long‑term career progression for high‑performing leaders.
Salary & Benefits
- Basic salary of £45,000 with an OTE of £60,000
- Company car
- No weekend working
- A comprehensive benefits package with industry‑leading colleague rewards
At Vertu, we are confident in the strength of our brands and our future direction. We are looking for talented, commercially minded leaders to help deliver our ambitious vision while driving excellent customer and business outcomes.
The Role
As Service Manager, you will take full responsibility for the performance of the service department, ensuring exceptional customer satisfaction, strong financial results, and high operational standards. Your key responsibilities will include:
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- Delivering customer satisfaction levels above the manufacturer national average
- Ensuring robust processes and controls are in place across the service operation
- Managing departmental costs in line with business plans while maintaining quality and service standards
- Ensuring full compliance with manufacturer and Group standards
- Creating and maintaining a safe, professional working environment
- Monitoring, developing and motivating colleague performance to maximise results
About You
You will be an experienced Service Manager (or in a closely aligned senior service leadership role) with a proven track record of improving performance, profitability and efficiency. Strong leadership and people management skills are essential, alongside the ability to engage, motivate and develop high‑performing teams.
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You will be commercially astute, customer‑focused and an effective communicator, with the drive and credibility to lead a department and contribute positively to the wider business.
Why Join Vertu?
We Are Proud To Invest More In Our Colleagues’ Development Than Any Other Motor Retailer. When You Join Vertu, You Can Expect:
- 25 days holiday, rising with length of service, plus bank holidays
- Access to our online rewards platform with cashback and high‑street discounts
- Preferential service rates
- Colleague vehicle purchase scheme
- Share incentive scheme
- Pension scheme
- Enhanced maternity and paternity benefits
- Ongoing training, development and clear career pathways
If you are ready to take the next step in your career with a business that values leadership, development and long‑term success, we would love to hear from you.
Apply today to join Vertu Citroen Derby.
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