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Hartwell PLC

Service Manager

Vale of White Horse
Posted 15 days ago
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Job Description

Are you a dynamic and experienced leader in the automotive industry? Hartwell Automotive Group is seeking a highly motivated Service Manager to join our team for an exciting new opportunity in the Oxfordshire area. The group currently represents Ford, BYD, Omoda/Jaecoo, GMW Ora and Chery.

As the Service Manager, you will play a pivotal role in overseeing our service department, ensuring exceptional customer satisfaction and efficient operations.

Responsibilities: Manage day-to-day operations of the automotive service department Supervise and lead a team of skilled technicians and service advisors Maintain high-quality standards for service and repair work Foster a customer-centric environment, ensuring satisfaction and loyalty Implement efficient workflow processes and optimize resource utilisation Monitor and analyse key performance indicators to achieve departmental goals Collaborate with other departments to enhance overall dealership performance

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Requirements: Proven experience in automotive service management Strong leadership and team management skills Excellent communication and interpersonal abilities In-depth knowledge of automotive systems and technologies Ability to analyse and interpret financial and performance data Customer-focused mindset with a commitment to quality service

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Benefits: Company Car Staff Discount Employee Staff Benefits Platform Company Events Pension Development Opportunities

Join us at Hartwell Automotive Group, where innovation meets excellence. If you're ready to take your career to the next level, apply today. Make a difference in the automotive service industry with Hartwell

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Skills

Automotive Service Management
Leadership
Team Management
Communication
Interpersonal Abilities
Automotive Systems Knowledge
Financial Analysis
Performance Data Interpretation
Customer Service
Workflow Optimization
Resource Utilisation
KPI Monitoring

Location

Vale of White Horse, England, United Kingdom

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