Lifeways Group
Service Manager - Bartley Green
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Service Manager - Bartley Green
Service Manager - Bartley Green
The Opportunity
Position Duration: Permanent Role Type: Registered/Service Manager County: West Midlands Company: Lifeways Group Salary / Rate of Pay: Competitive Ref No: 13261
You’ll join Lifeways Group as a Service Manager, overseeing supported living services in Bartley Green, West Midlands. In this role, you’ll lead a small group of supported living dwellings for individuals with learning disabilities, autism, and complex needs. Backed by our Area Manager and Regional Director, you’ll bring your unique leadership style to achieve outstanding outcomes—both for the people you support and your team.
We’re searching for an experienced, passionate manager who embodies:
- Positivity, compassion, and confidence
- Ability to inspire teams to deliver person-centred support
- Commitment to quality, safety, and continuous improvement
Every day, your leadership will create meaningful change, ensuring those you support live independently, with dignity, and purpose, in their own homes.
Key Responsibilities
In this role, you’ll be responsible for:
- Team leadership: Support, inspire, and develop your team of support workers and team leaders to deliver exceptional care within the supported living scheme.
- High-quality care: Oversee the delivery of person-centred support for individuals with learning disabilities, autism, challenging behaviours, and physical disabilities—each with their own complex needs.
- Service improvement: Drive quality standards and operational excellence across the service.
- Relationship building: Foster strong connections with teams, families, and local communities to enhance collaboration.
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Your leadership will shape both your team’s culture and the future of care at Lifeways.
Requirements
To thrive in this role, you should have:
- A minimum Level 3 qualification in Health & Social Care (or Level 5 being highly desirable).
- Strong operational and people management experience.
- A valid UK driver’s licence and the willingness to travel locally.
- A passion for quality care, demonstrated through practical leadership and empathy.
We’re looking for exceptional individuals who align with Lifeways’ values: empathy, courage, honesty, equality, and passion. If this reflects your professional identity, we’d love to welcome you aboard.
Why Join Lifeways?
At Lifeways, we believe in investing in our people to redefine care leadership. Our shared corporate values—Caring·Honest·One Team·Innovative·Courageous·Equal—drive every initiative we take.
What You’ll Gain:
- Financial Wellbeing: Access Stream, offering real-time pay tracking, savings tools, and instant earned money access.
- Leadership Growth: Attendance on development programs and progression pathways.
- Supportive Culture: A welcoming, inclusive workplace that prioritises your wellbeing.
- Financial Security: A matched-pension contribution scheme.
- Wellbeing Resources: Dedicated mental health support.
- Recognition & Rewards: Incentive schemes and discounts (via CHOICE Rewards) on shopping, tech, travel, and more.
- ** Authority & Purpose:** Shape the culture of your team and the future of our services.
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Why Now?
We’re on an ambitious mission to become the first-choice care provider—and we want you to be part of this journey.
At Lifeways, our leaders aren’t just managers—they’re change-makers. This role includes:
- Authority and resources to innovate care delivery.
- Development opportunities to grow as a leader.
- A commitment to diversity, inclusion, and workplace wellbeing as core values.
See how we make it happen in our latest video: Empowering Values Through Leadership (available in new tab if embedded).
Note: Lifeways does not use recruitment agencies for this vacancy. All CVs referred via agencies will be treated as gifts. Apply directly if you’re a self-referral candidate.
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