Choice Care Group
Service Manager
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Hours: 37.5
Salary: £18.90 to £18.90 Hour
Overview Of The Role
The Service Manager’s role is to be responsible for the overall management and daily running of the service, in accordance with CQC standards and Company policies and procedures, with the end purpose of creating a safe, positive and happy environment for all residents. There is an opportunity to study a Level 5 in Care Leadership & Management - General Adult Social Care Diploma to become a qualified Service Manager.
The position requires extensive knowledge, including supervisory experience from working in Adult Social Care. You will need to have a professional approach with the ability to organise and prioritise, and a good knowledge of relevant codes of practice and legislation. There is also a need to take part in the on-call response for the service.
Personal attributes
- Leadership
- Excellent interpersonal skills
- The ability to build lasting relationships with staff, those we care for, families and external organisations or partners
- Being patient, reliable and flexible are key characteristics of a successful Service Manager.
What are the benefits?
- Holiday entitlement - starting from 38 days inclusive of Bank Holidays
- Sick pay entitlement
- Employee Assistance Programme - comprehensive health and wellbeing support for staff
- Refer a friend scheme - enjoy a payment of £500 when you recruit a friend to Choice Care
- Choiceversary - staff receive vouchers of £75 after 5 years, £100 after 10 years and £150 after 15 years to celebrate their commitment to Choice Care
- Christmas bonus - vouchers for all staff members
- Life insurance
- Annual staff awards - this year each winner received £400 and we had over 30 winners in total
- Complex in-house training - this includes our Advanced Management Development Programme for managers in the making and our Foundation Management Development Programme for rising stars
- A paid day off on your birthday
- Free monthly prize draw - all frontline care colleagues are automatically entered into a monthly prize draw. Three winners, selected at random, receive £500 each, tax-free
- Blue Light Card eligibility
- Reclaim prescription costs for Hormone Replacement Therapy (HRT) and access free feminine hygiene products whilst on shift
- Stream - a financial wellbeing app that enables you to: track your earnings; save with high-street beating interest rates; choose to access your earnings ahead of pay day with flexible pay; receive discounts with hundreds of retailers; learn with financial coaching and education, and much more
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minimum service periods applicable to some benefits
Who are we?
Choice Care is one of the UK’s leading residential care providers for people with learning disabilities, autism and mental health conditions. With over 30 years’ experience, we’re at the forefront of national best practice, with among the highest CQC ratings of any comparable organisation.
Our homes are more than just a place to live, they’re like a second family for everyone we support. Each home is a close knit community, with its own unique personality, and all the ups and downs of typical family life, built on trust and the promise of unconditional care. Our colleagues build close bonds with the people they care for, helping to create enduring, positive relationships that build confidence and self-esteem.
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In every Choice Care home there’s a strong emphasis on living life to the full and having fun, with purposeful daily activities based on individual preferences and capabilities. Alongside this there are regular social events, projects, outings and holiday breaks which everyone can get involved in and express themselves through.
Where will you work?
This is one of three residential homes provided by Quality Care, our sister company in the East Midlands that supports individuals with high support needs including challenging behaviours. Quality Care is an established specialist care provider with an excellent reputation for delivering high quality support in family-style settings. Adams House provides residential 24 hour care for 24 adults with a learning disability and/or autism. Although the service is quite large, the people being supported here live in small family groups or in their own individualised apartment settings, according to their needs and abilities. Adams House is located in the market town of Sutton in Ashfield, close to all the local amenities of the town centre and also has good links to the A38 and M1.
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