Lifeways Group
Service Manager - Learning Difficulties - Peterborough
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Job Description
The Opportunity
Service Manager – Peterborough
This is a rewarding leadership role overseeing supported living services for working-age adults with learning disabilities, autism, and complex needs. You’ll be responsible for services that enable people to live fulfilling, independent lives and achieve meaningful personal outcomes.
You will be supported by an experienced Area Manager and Regional Director, while having the autonomy to lead in your own style — setting high standards, developing strong teams, and delivering consistently positive outcomes for the people we support.
About The Role
We are looking for a confident, compassionate leader who will:
- Lead with positivity, empathy, and integrity
- Inspire and develop teams to deliver outstanding, person-centred support
- Champion quality, safety, and continuous improvement across the service
- Demonstrate strong understanding of supporting individuals with learning disabilities, autism, physical disabilities, personality disorders, psychosis, and behaviours of concern, including self-harm
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In This Role, You Will
- Lead, support, and develop a team of Support Workers and Team Leaders within a supported living flat scheme
- Oversee the delivery of high-quality, person-centred care and support tailored to individuals with complex and diverse needs
- Drive service improvements and uphold the highest standards of quality and compliance
- Build strong and effective relationships with colleagues, families, and community partners
You will lead with purpose, inspire those around you, and play a key role in shaping the future of the service.
What You’ll Bring
- Minimum Level 3 qualification in Health & Social Care (Level 5 desirable or working towards)
- Strong experience in operational leadership and people management within health or social care
- Full UK driving licence and willingness to travel locally
- A genuine passion for delivering high-quality care and leading by example
We are looking for individuals who embody our values: empathy, courage, honesty, equality, and passion. If that sounds like you, we’d love to hear from you.
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Why Join Lifeways?
At Lifeways, you’ll step into a leadership role where your decisions make a real difference every day. We invest in our people and provide the tools and support you need to succeed.
Our Values Guide Everything We Do
Caring – Honest – One Team – Innovative – Courageous – Equal
You’ll Receive
- Financial wellbeing support via Stream — including real-time pay tracking, savings tools, and access to earned pay
- Leadership development programmes and clear progression pathways
- A supportive, inclusive workplace culture
- Company pension scheme with matched contributions
- Wellbeing resources and mental health support
- Reward and recognition schemes
- Discounts on shopping, tech, travel, and more through CHOICE Rewards
At Lifeways, you are more than a manager — you are a leader shaping lives and enabling people to thrive.
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