Children's Social Work Matters
Service Manager, MASH
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Service Manager, MASH
Service Manager – Multi-Agency Safeguarding Hub (MASH) & Engage Service
Directorate: Children and Young People’s Services Hours: Permanent, 37 hours per week General Info: For more details on Rotherham Social Care vacancies, visit CYPS Microsite.
About Rotherham Council’s Children and Young People’s Service
Come and be part of an OUTSTANDING local authority. We prioritise supporting our social workers and practitioners with a culture of confidence in practice and proactive management of emotional demands. Our shared vision and values centre on improving outcomes for children and families, shaping every aspect of our service.
About the Service
Multi-Agency Safeguarding Hub (MASH)
The MASH forms part of the First Response Service, responsible for screening all new referrals involving HELP or HARM. At the heart of our mission lies robust multi-agency relationships—our partners are co-located, enabling seamless collaboration.
Our model focuses on daily multi-agency meetings to assess domestic abuse referrals, bringing together Social Care, Early Help, and partner organisations to deliver timely, high-quality decisions for children.
Engage Service
Complementing MASH, the Engage Service delivers intensive, targeted interventions for children and families at risk of care entry. Our goal is to strengthen family cohesion and prevent unnecessary separations by providing tailored, intervention-focused support.
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Key Responsibilities
You will provide operational leadership across MASH and Engage, reporting to the Head of Service for First Response. Core responsibilities include:
- Decision-Making at the Front Door: Ensure effective, timely assessment of all referrals and inbound contacts to facilitate early intervention.
- Risk Management and Safeguarding Oversight: Maintain strong safeguarding protocols and risk management frameworks.
- Quality Assurance: Drive performance-driven practice across both services to deliver consistently high standards.
- Engage’s Intensive Interventions: Provide robust oversight for targeted support to prevent extended care solutions where children are at risk.
- Reducing Risk: Focus on reducing unnecessary care placements through evidence-based interventions.
- Multi-Agency Collaboration: Foster partnerships with partner agencies, including MASH Managers, Duty Managers, and the First Response Service Manager.
About the Role
The Service Manager role demands a qualified, Social Work England-registered Social Worker with expertise in leadership and a commitment to relational practice. Ideally, you bring:
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- Extensive experience in managing frontline services within statutory Social Work or Early Help settings.
- Strong knowledge of domestic abuse referral processes, safeguarding laws, and care proceedings.
- The ability to lead complex operational teams with empathy and firm judgement.
- Policy understanding in intervenion-based own-focus work and "shaken baby syndrome prevents" frameworks.
Support for You
While working under challenging circumstances, you’ll receive consistent support through our high-support, high-challenge culture. Key benefits include:
- Relevant skills training to help enhance and refine professional practice.
- Reflective learning spaces—we prioritise developing shared insights and constructive feedback.
- A framework that ensures all decisions remain in alignment with the best interests of children and families.
Next Steps & Contact
For queries about this opportunity, please reach out: Kevin Buck – Head of Service, First Response Email: Kevin.Buck@rotherham.gov.uk
Key Dates
- Closing date: 19th July 2026
- Shortlisting: 20th July 2026
- Interview: Week commencing 27th July 2026
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