BAM Construction
Service Manager Plant & Equipment
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Service Manager Plant & Equipment
Service Manager – Plant & Equipment
Building a sustainable tomorrow
BAM Site Solutions are looking to recruit a Service Manager – Plant & Equipment to be based in Wellingborough.
Leading a team within Hire Operations, the Service Manager will oversee all day-to-day operational activities of a busy workshop internally and externally, working within the Hire Operations Team to:
- Continuously improve safety, systems, and processes
- Provide ongoing training and product knowledge
- Drive customer service excellence
- Support a growing client and site portfolio
“Making Possible”
Key Responsibilities
-
Leadership & Team Development
- Lead, motivate, and develop the Service Network team
- Deliver daily briefings to maximise performance and efficiency
-
Customer & Operations Management
- Build and maintain strong customer and supply chain relationships
- Ensure service level agreements (SLAs) are met
- Manage service schedules for plant across depots and customer sites, including:
- Inspections
- Servicing
- Compliance requirements
- Oversee day-to-day asset management of plant within ACC, including:
- Adding new assets
- Maintaining accurate records
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
-
Operational & Financial Oversight
- Monitor plant breakdowns, maintain AF14 records, and identify service delivery improvements
- Ensure efficient customer order delivery and resolve complaints/timeously
- Work with the Depot Manager & Finance team to ensure:
- Supplier accounts meet financial, operational, and H&S requirements
-
Continuous Improvement & Compliance
- Identify innovative ways of working and implement best industry practices
- Lead health and safety activities, including:
- Workplace risk assessments
- Action plans
- Toolbox talks
- Quarterly team briefings
- Monitor team performance against operational, financial, and customer service targets
- Ensure objectives and deadlines are achieved
What’s in it for you?
- Competitive salary and benefits package
What do you bring to the role?
We’re seeking an experienced and proactive Service Manager who:
Key Attributes & Experience
- Leadership & team management
- Organisation and planning
- Communication skills
- Problem-solving & commercial awareness
- Customer focus
- IT systems knowledge
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Technical & Industry Skills
- ** Plant hire operations & maintenance planning**
- SLA management & workshop/fleet management
- Health & Safety legislation & compliance systems
- Supplier management
- KPI performance and delivery
Preferred Qualifications
- Technical qualification (desirable)
- IOSH (desirable)
- Full UK driving licence
- Management qualification (desirable)
About BAM
Building a sustainable tomorrow. That’s our mission at BAM, one of Europe’s largest construction companies.
We create an environment where everybody feels welcome and valued, fostering an inclusive culture that triumphs over diversity.
“Join us in making possible.”
BAM’s Commitment to Inclusivity BAM guarantees a fully inclusive recruitment and onboarding process. If adjustments are needed to enhance accessibility at any stage, our team stands ready to provide support. together respeto densities in divers.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills