Compassionate Care Group
Service Manager - Supported Living
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Service Manager - Supported Living
Head of Services – Mental Health, Learning Disabilities & Autism
Location: UK Salary: £40,000
About the Company
Compassionate Care is a leading provider of diverse care services across the UK, specialising in supporting individuals with:
- Complex needs
- Learning disabilities
- Mental health challenges
- Autistic spectrum conditions
Through supported living, residential emergency accommodation, and specialist step-down mental health services, we empower adults and children to achieve independence, dignity, and self-worth. Our mission is to drive lasting positive change, delivering compassionate, high-quality care that puts individuals first.
We strive to become the most trusted and respected name in the care sector, setting unparalleled standards in support and compliance.
The Role
Position: Head of Services Base: Majority of the working week within your allocated service(s)
Key Responsibilities
- Provide leadership, direction, and management across assigned service areas, ensuring alignment with organisational goals.
- Collaborate closely with Heads of Department to shape the strategic direction of services.
- Work with leadership to develop, implement, and refine objectives, targets, and operational policies.
- Oversee quality assurance, compliance, and regulatory adherence (CQC, health & social care legislation).
- Evaluate support outcomes and make data-driven adjustments in partnership with Area Managers and PBS Leads.
- Lead, mentor, and support Team Leaders and Support Workers to maintain excellence in service delivery.
- Act as the primary point of contact with local authorities for referrals and client engagement.
- Monitor team performance, regulatory compliance, and ongoing service improvement.
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Person Specification
Experience & Qualifications
- Preferred:
- QCF Level 5 in Leadership & Management
- Registered Manager Award or NVQ Level 4 in Health and Social Care
- Essential:
- Proven managerial experience in health or social care
- Strong understanding of CQC regulations, care legislation, and best practice standards
Skills & Attributes
- Exemplary staff management – ability to inspire, develop, and retain a high-performing team.
- Exceptional compliance awareness – rigorous attention to regulatory and contractual obligations.
- Passion for person-centred care – driven by a commitment to outstanding service delivery.
- Resilience and adaptability – thriving in a fast-paced, client-focused environment.
- Collaborative mindset – ability to work effectively with authorities, colleagues, and service users.
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Why Join Compassionate Care?
Benefits & Opportunities
✅ Career Development: Structured training programmes and growth pathways. ✅ Competitive Package: £40,000 salary + employee assistance programme, referral bonuses, pension scheme, and social events. ✅ Meaningful Impact: Contribute to real change in the lives of those you support. ✅ Supportive Culture: Join a family-oriented team valuing collaboration and professionalism. ✅ Personal Growth: Invest in your skills through ongoing training and development.
Are you ready to lead with compassion and drive excellence? Apply today and help shape the future of care in the UK.
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