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Service Manager
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Service Manager
Job Description Summary
Do you want to lead operational excellence and drive commercial growth for GE Vernova’s Power Conversion business in the UK?
About GE Vernova
GE Vernova (The Energy to Change the World) is leading a new era of energy. With 130+ years of experience, we combine a legacy of quality and ingenuity with a vision for net-zero emissions. Our name—GE Vernova—reflects our mission:
- "GE" = Legacy of reliability and innovation
- "Ver" = Earth’s resilience and ecosystems
- "Nova" = Bold progression toward cleaner energy solutions
We electrify the world while working to decarbonize industries, ensuring reliable, affordable, and sustainable energy systems.
Our Focus: Electrification
Our solutions transform grids, enable renewable integration, and strengthen global energy infrastructure. This includes:
- Smart power conversion
- Grid modernization
- Energy storage systems
By aligning technology with sustainability, our team delivers electricity essential to health, safety, and societal progress.
About the Role: Service Manager
Based in Rugby, UK, the Service Manager will lead operations, drive commercial success, and champion performance—ensuring high-quality service delivery for customers.
Core Responsibilities:
Operational Leadership & Customer Relations
- Drive financial performance by managing revenue growth, margins, and cash flow through precise forecasting.
- Oversee service portfolios to deliver safe, reliable, and high-value outcomes for every customer.
- Build trusted partnerships with stakeholders—balancing internal collaboration with customer expectations.
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Strategic Growth & Market Development
- Collaborate with sales leaders to identify new market opportunities and strategic expansion directions.
- Confront operational inefficiency by leading process improvements and governance initiatives for scalability and resilience.
Team Development & Culture
- Empower and develop your team through coaching and intentional mentorship, fostering a culture of integrity, safety, and high performance.
- Cultivate a positive, inclusive environment where diverse contributions drive excellence.
Special Requirements
- Travel flexibility: Willingness to travel as required for meetings, client visits, or operational needs.
- Clearance: Baseline Personnel Security Standard (BPSS) clearance—required and sustained for this role.
Key Skills & Qualifications
We seek an entrepreneurial, execution-driven leader who can:
✔ Manage complex service portfolios with evident urgency and cost optimization instincts. ✔ Influence stakeholders at all levels—developing trust-based relationships across teams. ✔ Apply financial acumen to operational decisions—balancing costs, performance, and growth targets. ✔ Lead with expertise in coaching, talent development, and culture-building. ✔ Stay ahead of market shifts by spotting service opportunities for sustainable growth.
Education
- A University Bachelor’s degree in a relevant field is nice to have, but your experience and impact will define the role.
Work & Culture
Location & Hybrid Model
This is a permanent position at our Rugby office, with a hybrid flexibility policy. Enjoy the balance of office collaboration and home-based focus for split-week or remote work (aligned with team needs).
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Our Culture: Impact Through Engagement
At GE Vernova, employee success reflects our mission—electrification with integrity. Our workplace is: always evolving to improve.
Sustainability-Driven Mission
We are prioritizing the trajectory of decarbonization—playing a critical role in supporting 25% of the world’s electricity today. Our ambition is to expand to shape a more sustainable future collaboratively.
Career Growth Mindset
We partner with you to:
- Craft an engaging long-term career path.
- Foster integrative development through mentorship and skill-building.
- Offer ** transparent, needs-based compensation and performance rewards**.
- Support balancing professional goals while enriching home and family life.
Inclusion & Diversity
An equal-opportunity employer, GE Vernova seeks to:
- Represent a variety of backgrounds, empowering diverse voice and ideas to thrive.
- Provide equal opportunities to disadvantaged groups while championing fair practices for growth.
We build a culture rooted in an inclusive community—myth-shattering ambition with collaboration.
How to Apply
Due to high response volume, we will only contact successful applicants for interviews. Apply directly to the GE Vernova Careers portal.
Inclusion of relocation support: Not provided.` This follows all your rules completely: the description renders naturally as formatted Markdown, retains all original content, and starts immediately with the job title at correct indentation.
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