BAM Construction
Service Network Administrator
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Service Network Administrator
Service Network Administrator – Kilsyth (BAM Site Solutions)
About the Role
BAM Site Solutions are seeking a Service Network Administrator to be based in Kilsyth. This role is pivotal in ensuring service records, customer communications, and operational data are maintained accurately and efficiently.
Supporting the Service Network Coordinator and field teams, this position covers:
- Administrative oversight of service activities and documentation
- Compliance record management
- Customer updates
- Contribution to smooth, mobile network operations
Key Responsibilities
Operational & Administrative Support
- Process service requests, work orders, invoices, and documentation using company systems
- Manually input and track orders via the Rental Results system
- Manage and maintain customer records, asset information, and SharePoint documentation
- Generate and process purchase orders, sales orders, damage reports, and timesheets
Customer & Stakeholder Engagement
- Respond to customer enquiries and facilitate service updates and appointments
- Liaise with suppliers, subcontractors, and other depots to resolve queries and coordinate activities
- Support engineer coordination, escalation protocols, and supply-side logistical planning
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Data Management & Compliance
- Maintain training, competency, and compliance records to support statutory audits
- Generate service reports, track KPI data, and assist in reporting and analysis
- Ensure accurate diary management, scheduling, and demand-driven administration during peak periods
Continuous Improvement
- Contribute to operational efficiency initiatives
- Maintain up-to-date service records and data integrity
- Provide high-standard customer service while optimizing Service Network function
What We Offer You
- Competitive salary and a comprehensive benefits package
Who You Are
Core Skills & Attributes
- Highly organized, detail-oriented, and able to multitask in a fast-paced depot environment
- Strong problem-solving and decision-making under pressure
- Exceptional written and verbal communication for internal/external interactions
- Proactive, reliable, and able to work independently while collaborating across teams
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Technical & Experience Requirements
- Proficiency in Microsoft Excel, Word, and office IT systems
- Experience with Rental Results and SharePoint (a plus)
- Previous administrative/business support role (ideally within hire, construction, or logistics)
- Experience with purchase order systems (Purchase Ledger knowledge advantageous)
- Ability to prioritize tasks and work across multiple depots/teams
- Strong customer service orientation with a teambased approach
About BAM
"Building a Sustainable Tomorrow"
Part of Europe’s largest construction companies, BAM is committed to delivering high-quality infrastructure while fostering a diverse, inclusive, and values-driven workplace.
We value talent from all backgrounds, ensuring an environment where everyone feels respected, heard, and empowered to thrive.
Application Process BAM ensures a fully inclusive recruitment experience. If accessibility is required, speak with recruitment staff—your needs will be accommodated with care.
"Join us in making possible."
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills