Eisai
Service Operator - Permanent Position
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Service Operator - Permanent Position
Service Operator – Permanent Position
The Company
Eisai is a leading research-based pharmaceutical organisation with an extensive portfolio across Oncology, Neurology, and Pain therapy areas.
Eisai Manufacturing serves as the hub of Eisai’s production and supply chain activities, including:
- Manufacturing tablets, blister packaging, vials, and bottles
- Managing the wider medicines supply chain
- Overseeing external partners who perform work on behalf of the company
By joining Eisai, you will be part of an organisation that adheres to a human healthcare philosophy, placing the patient at the centre of all operations.
Your New Role
Are you passionate about quality, safety, and operational excellence in pharmaceutical manufacturing? Join Eisai and help ensure production operations run smoothly, efficiently, and to the highest standards.
At Eisai, our human health care (hhc) philosophy underpins all we do—focused on patients and people.
This role ensures production equipment is available for operators, enabling the delivery of production schedules while supporting operational excellence and compliance with:
- Eisai Corporate Standards
- GMP (Good Manufacturing Practice)
- GDP (Good Distribution Practice)
- Quality System requirements
Working hours: Double shifts
- 06:00–14:00
- 14:00–22:00
Key Responsibilities
- Dismantle, clean, and reassemble production equipment and areas
- Set up and verify production equipment ensuring correct functionality and calibration
- Operate production equipment and automated systems within validated process parameters
- Perform:
- In-process testing
- Sampling, inspections, and yield calculations
- Complete batch records and production documentation accurately
- Maintain high GMP and health & safety compliance standards
- Record and monitor performance metrics, including:
- Equipment utilisation
- Right-first-time rates
- Schedule adherence
- Conduct facility cleaning, including sink and drain disinfection
- Support manual packaging activities as required
- Participate in:
- Quality investigations
- Continuous improvement initiatives
- Communicate effectively with stakeholders to ensure expectations are met
- Remain flexible to support business and production schedule demands
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What We Are Looking For
- Experience in a manufacturing or pharmaceutical environment (preferred)
- Strong understanding of GMP / GDP / quality standards
- High attention to detail and commitment to product quality
- A proactive mindset with a focus on continuous improvement
- Strong teamwork and communication skills
- Commitment to proactive safety—ensuring all incidents and risks are reported
- Demonstration of a safety-first approach
- Dedication to producing high-quality products through strict adherence to procedures
- Passion for innovation and operational improvement
- Alignment with Eisai’s hhc philosophy, prioritising people-centred working
What We Offer in Return
Eisai provides a competitive salary and an excellent benefits package, including:
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- Electric charging points for electric/hybrid vehicles
- Discretionary bonus
- Free onsite parking
- Subsidised onsite restaurant and coffee shop
- Learning and development opportunities
- Retail discounts
- Well-being & mental health awareness programmes
- Multi-faith prayer room
You will be based at our exclusive EMEA Knowledge Centre (EKC) facility, serving as our EU headquarters, offering an inclusive and collaborative working environment.
What You Need to Do Next
If you are interested in this position, apply now. Upon submission, you will be asked to complete your profile and upload:
- A copy of your CV
- Any additional supporting information
For enquiries, contact: TalentAcquisition@eisai.net
Eisai Recruitment Statement
Diverse perspectives and experiences are vital to our success. We welcome applications from all backgrounds and individuals with the skills and experience needed for this role.
Eisai EMEA EDI (Equality, Diversity & Inclusion) Commitment Statement
We believe diverse and inclusive teams drive well-being, learning, and innovation, enabling Eisai to serve our patients, families, employees, and society.
Our commitment includes:
- Embracing and celebrating differences, respecting and valuing each other
- Incorporating equity, diversity, and inclusion into all practices, ensuring full belonging
- ** Valuing individual talent**, enabling employees to thrive in an environment of openness, trust, and integrity
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