Quincy Compressor
Service Planner (Admin Focus), Local-SPAL
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Quincy is everywhere.
Did you know Quincy systems play an important role in our everyday lives? Compressed air is known as the fourth utility for good reason. It’s essential for applications from aerospace exploration, food processing and packaging, to oil and gas production and refinement, and everywhere in between. Quincy is everywhere! Quincy Compressor dares to be the leader in the compressed air industry, always breaking boundaries to offer more to our customers across the world.
Your Role
Bring your curiosity to work as our next Service Planner (Admin Focus). You will be part of our XXX team reporting to [Hiring manager title]. In this role, your mission is to [briefly describe the main mission in one clear sentence]. You will contribute directly to how we create high‑quality products and solutions for our customers.
Your Mission
Your mission as a Service Planner is to schedule and provide support for all shop and field service repairs of compressed air equipment, and provide regular updates to the Service Manager and the customer. You will work with the Service Manager to coordinate the activities of the Service Department. You will be the information liaison between the Service Manager, Service Technicians, Parts Specialist, and customers. You will report to the Planning Manager.
Your Day-to-Day
- Receive incoming calls for service of compressed air equipment and schedule all shop and field service repairs in the computer system.
- Provide regular updates to customers regarding service that is in process.
- Maintain (edit as needed) scheduled service orders in the computer system (including both manual orders and service contracts) and facilitate the closing of service orders approved for invoicing.
- Review and maintain labor records for Service Technicians.
- Prepare credit notes and manual invoices for review by the Service Manager.
- Place orders for parts required to complete service orders, and work to expedite the delivery of these orders, as needed.
- Complete administrative requirements for element return function.
- Report completed service jobs and/or problem areas on a daily basis to the Service Manager.
- Maintain service files, including Service contracts and related agreements, open orders, customer history, service employee records, expense reports, and vacation requests.
- Coordinate travel arrangements for Service Technicians and local/regional service meetings and training courses.
- Coordinate the installation of new compressed air equipment with Sales.
- Contribute to positive Company branding by projecting a knowledgeable and customer-oriented image to customers.
- Perform all responsibilities in accordance with Quincy standards, while trying your best to understand the needs and expectations of the customer.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Your Skills And Experience
- High School diploma or equivalent (required) or Associate's degree in relevant field.
- Service coordination experience in an industrial service industry.
- Knowledge of parts and maintenance for air compressors or similar machinery.
- Customer service experience.
- Proficiency in Microsoft Word and Excel.
- Experience with SAP and MAM (preferred).
- Ability to move about the facility (standing, walking) and customer sites, varying by location.
- Ability to lift, carry, or otherwise move and position objects weighing up to 60 pounds.
- Ability to be frequently exposed to work conditions in extreme temperatures and/or loud environments.
- Ability to occasionally work in elevated areas and frequently a forklift.
- Ability to work in a mostly-office environment with some warehouse or workshop environment, and possible customer site visits in the field. You may be exposed to a field service environment at customers’ jobsites.
- Ability to work overtime and weekends as needed.
We encourage you to apply even if you don't meet every single requirement. We value diverse experiences and perspectives and are excited to see what you bring to the role.
Your Compensation And Benefits
We offer compensation that reflects the skills, experience, and responsibilities of the role. Pay also depends on the country where the job role is based, as compensation practices vary across our markets. During the recruitment process, we share clear information about the pay and benefits for your location, so you know what to expect before moving forward.
- We believe there is always a better way. Open for change and feedback is what defines our culture.
- We support you on your journey: individual learning opportunities, world-wide job opportunities, and training.
- You will be equipped with a company vehicle, work clothes, and specialty tools.
- The safety and well-being of our employees is important to us, which is why we set high standards for your workplace safety.
- We offer a fair compensation package.
- Base salary based on experience and interview process: $65,000 - $80,000.
- We offer health insurance, paid leave, and retirement benefits.
- We offer a diverse working environment that is collaborative and aims to create a workplace where you will be valued, proud, empowered, respected, developed, and rewarded.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Your Location
This role offers a hybrid working arrangement, allowing you to split your time between working remotely and being on-site at our (insert organization here) in Bristol, United States (US).
Why It Is Great to Work With Us
Your career grows through your skills, your curiosity, and the people you work with. You join a global network where we learn from each other and share knowledge openly. We focus on long‑term development and encourage you to explore new ideas that help us move forward. Innovation is part of how we think and act – we test, improve, and use what we learn to create solutions that matter. You can make a meaningful impact by contributing with your insights and taking ownership of your work, supported by flexible ways of working and leaders who empower you.
Application Process
Our selection process includes interviews and, for some roles, skills assessments that help us gain a deeper understanding of your profile. We look forward to getting to know you, learning about your strengths, and discussing how you can grow with us. If you have questions during the process or need support, please contact us:
- Talent Acquisition: Cheyenne Catalano, cheyenne.catalano@quincycompressor.com
If you are looking for an organization where you can be challenged and even have a bit of fun while doing it, Quincy Compressor might be the place for you.
We offer reasonable accommodation for any part of the employment process due to a physical or mental disability. Please call 251.937.5900 on a case-by-case basis.
Quincy Compressor provides equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills
Location