SpaMedica
Service Promotions Executive
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Service Promotions Executive
Field Executive / Service Promotions Executive SpaMedica – Derby & Surrounding Areas (Derbyshire, Nottingham, Nottinghamshire)
About the Role
SpaMedica is seeking a driven and charismatic Field Executive / Service Promotions Executive to promote its NHS ophthalmology services across Derby, Derbyshire, Nottingham, and Nottinghamshire. Ideal for those who thrive in a dynamic environment, enjoy proactive outreach, and are passionate about making a tangible difference in healthcare.
As the key face of SpaMedica’s expansion, you will represent the organisation with professionalism and enthusiasm—building relationships with referrers (such as GP practices, optometrists, and ophthalmic professionals) while driving engagement with our services.
Full-time position (37.5 hrs/week) with a competitive salary, annual reviews, and a supportive benefits package. Must reside within the designated catchment area.
Key Responsibilities
Your role will encompass the following core duties:
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Promotion & Sales
- Proactively promote SpaMedica’s clinical services (including hospital locations, referral processes, patient benefits, and emerging developments) to existing and prospective referrers.
- Drive awareness of new products, partnerships, and co-management programmes (e.g., optometrist schemes).
- Champion how SpaMedica delivers superior ophthalmology care via pathways, technology, and patient experiences.
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Relationship Management
- Build and maintain long-term relationships with ophthalmic professionals (GPs, healthcare providers, and key stakeholders).
- Be the primary point of contact for queries, complaints, and service feedback. Escalate issues as necessary with internal teams.
- Develop a wide network of referral sources and track engagement via our internal administration system.
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Travelling & Route Planning
- Independent route planning across Derby, Nottingham, and adjacent areas. Flexibility to visit new territories as SpaMedica grows.
- Accurate recording of all meetings, key outcomes, and new referrers in the administration system.
- Attend clients, events, and promotional activities, such as:
- hospital open evenings
- conference exhibitions (e.g., ophthalmic trade shows)
- industry training sessions
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Audit & Analytics
- Monitor territories to identify market share potential and discuss avenues for growth with SpaMedica’s development team.
- Adhere to monthly KPIs, with periodic reviews on delivery modes such as:
- referrer conversions
- attendance at training sessions
- system engagement levels
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Requirements & Skills
Essential
- Communication Skills: Expert verbal and written communication, with the ability to engage board members, GPs, and third-party stakeholders.
- Drive & Attitude: Self-motivated, reliable, and able to work largely independently with minimal supervisors.
- Tech-savvy: Comfortable using laptops, CRM systems, and Excel/transcription tools.
- Proactive Approach: Enjoys cold calling, networking, and proactive sales—especially in a medical field.
- Vetting & Compliance: Passes DBS (Enhanced Disclosure) checks as part of SpaMedica’s safeguarding standards.
Nice to Have
- Prior experience in pharma, healthcare services, or sales-oriented industries (preferably in a specialised field like ophthalmology).
- Local knowledge of the regional healthcare landscape, specifically in Derbyshire/Nottingham.
- Interest in continuous training (e.g., NHS reforms, new biomedical technologies).
Why Join SpaMedica?
SpaMedica values its staff and invests in their success with a holistic benefits package:
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Competitive Salary:
- Base: £34,687 per annum (with guaranteed 6-month probation review increase).
- Future-upon-reviews policy (automatic annual increments for consistent performers).
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Travel & Equipment:
- Mobile phone, tablet, and laptop provided.
- Company car—ideal forDerbyshire/Nottingham commutes.
- Annual incentive bonus based on referrals, visit rates, and training attendance.
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Flexibility & Work-Life Balance:
- 30 days paid holiday (including bank and public holidays).
- 37.5-hour week + Time in Lieu (earned hours fed back for future use).
- Love your work, not just your hours—we respect your deadlines but value happiness and engagement.
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Personality Perks:
- Quarterly referrer/national scheme vouchers: Discounts at Ikea, Lastminute.com, TK Maxx/B&M, Costa, Born Ensemble, Primark, etc.
- Annual Flu Vaccination (free at the work premises).
- Length of Service Rewards to show appreciation over time.
- Knowledge Rewards – Comprehensive Continuous Training & Development Program to upskill your career.
- Employee Assistance Programme (EAP)—free 24/7 counselling and mentoring.
- Work Socials: Free Christmas and Summer Events with team bonding.
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- Career Growth & Recognition:
- Refer-a-Friend Scheme: Earn £350 each (for new applicants and your contact) if a successful referral results.
- Professional Development Therapy: Unlimited mentoring and proactiveness to excel in your goals.
SpaMedica Community Values
We are all about empowering employees to perform their best, with fairness, accessibility, and putting patients first.
| Core Spinal Values |
|---|
| Empowering Employees |
| Continuous Improvement |
| Behave and Treat Fairly |
| Be Inclusive and Engaged |
| Innovation |
As a Disability Confident Employer, we support equal opportunities and ensure that all decisions are made with fairness and sensitivity. For further confirmation: Sp sémédica is also an employer committed to fostering diversity, and celebrates all identifiably unique backgrounds.
Equation for Success
Think you’re a Fit? You’ll thrive if you have:
- The drive to do more outreach than you might meet.
- Professional charm to charmed GP priorities.
- A patience to manage challenging referrers.
- A vehicle with a fuel budget!
- The confidence to handle several open priorities without losing sight of patient outcomes.
Important Details
- Location Must: The candidate must be able to stay in the Derby/Nottingham/Derbyshire/Nottinghamshire post-hire.
- Vetting: Disclosure requirements per Rehabilitation of Offenders Act (Exceptions Order) apply—this is to maintain SpaMedica’s high standards of safeguarding.
- Vacancy Status: Subject to closing early if an ideal candidate is found.
- Equal Opportunity: SpaMedica deeply values applicants from all genders, abilities, disabilities, and backgrounds.
- Reasonable adjustments possible in recruitment. Email careers@spamedica.co.uk for further assistance.
Next Steps
Find out more about SpaMedica’s impactful mission and how we change lives daily by visit: SpaMedica.
Apply today: We are committed to making every professional a perfect fit.
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