Teignbridge District Council
Service Support Team Leader - Neighbourhood Services
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Service Support Team Leader
£31,022 - £33,699 per annum (subject to 26/27 pay review)
37 hours per week
Permanent
About the Role
We do things well and keep developing.
Are you a natural leader who has experience of supervising or managing a team? Do you enjoy administration, multi-tasking and have strong digital and communication skills?
We are looking for our first Service Support Team Leader who will lead the small friendly team that provides specialist operational, technical and administrative support across the Neighbourhoods service area. The Neighbourhood service covers Food Safety, Licensing, Environmental Protection, Anti-social Behaviour and Safeguarding, Planning Enforcement and Parking.
You and your team will play a key role in making sure our services run smoothly, efficiently and professionally — from effective triage, case management and data quality through to system administration, performance reporting, financial processes and enforcement support. You will also help drive digital improvement across the service, supporting better ways of working and helping teams make the most of technology.
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We are looking for someone who enjoys leading and working with people, improving processes and making a real difference to residents, businesses and colleagues. You will be organised, resilient and confident working across different teams, with the ability to prioritise workloads, solve problems and support high-quality service delivery.
This role is ideal for someone who wants to combine team leadership, service improvement and customer focus in a varied and rewarding local government environment.
Benefits
We can offer:
- Generous Local Government Pension Scheme.
- Hybrid and flexible working – Part office based, and part home based.
- Free car parking (we also have close access to a mainline train station).
- A recently refurbished modern low carbon office space.
- Generous annual leave and wellbeing package.
- Heavily discounted membership at Teignbridge District Council Leisure Centres.
- Cycle to Work Scheme.
- Opportunities for career and self-development.
- 24/7 employee discount access and employee assistance support.
Our Vision
We’re better together.
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You will enjoy working together as part of a team to deliver on our vision of making Teignbridge a healthy and desirable place where people want to live, work and visit.
Equal Opportunities
We are an equal opportunities employer committed to a diverse and inclusive organisation. We welcome applications from all qualified candidates regardless of their age, disability, sex, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sexual orientation, caring responsibilities, and socio-economic status. We also welcome applications from military veterans and their families.
It is vital to read the job description and person specification for this role - it will help you understand whether your knowledge, skills and experience match the job requirements. In your supporting statement please tell us how you meet each of the essential criteria we ask for in the person specification.
Important Dates
- Closing Date: Sunday 2nd August 2026 @ midnight
- Provisional Interview Date: W/C 10th August 2026
No agencies please.
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