East and North Hertfordshire Teaching NHS Trust
Service Team Leader
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Oncology Team Leader
We are recruiting for an Oncology Team Leader who shares our vision to be trusted to provide consistently outstanding care and exemplary service to our patients.
We are looking for an enthusiastic individual who will provide timely, efficient, and effective operational management support to the Service, ensuring that the Oncology administration services and operations are responsive, innovative and provided to the highest possible standard.
Working under the direction of the Assistant Service Manager for Cancer Performance, the individual will take managerial responsibility for the operation and delivery of all patients related administrative, clerical, and secretarial functions, overseeing Mount Vernon Cancer Centre Secretarial team - consisting of: Medical Secretaries & Support Secretaries.
Benefits
In addition, you will receive a High-Cost Area Supplement of 15% of your basic salary, subject to a minimum payment of £4,870 and a maximum payment of £6,137 per annum pro rata.
Our Core Values
At the heart of everything we do are our core values: Include, Respect, and Improve. We encourage you to embrace these values throughout the recruitment process and in your role with us.
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Responsibilities
- To provide effective leadership and performance management of administration staff within the Directorate, e.g., medical secretaries and contact centre staff.
- To support the Service Managers in the management of all aspects of cancer services and performance management. They will be directly responsible for the management and coordination of secretarial and clerical staff within a defined area.
- To work unsupervised and act independently to manage own workload, referring to the appropriate Service Manager when necessary.
- Responsible for the delivery of agreed targets and standards.
- Develop and maintain effective working relationships with clinicians in the Trust.
About Us
At East and North Hertfordshire Teaching NHS Trust, we are proud of the range of general and specialist services we provide and our 6,000 or so dedicated staff ensure our patients get the best care. Our ability to be flexible and innovative in the way in which we work and deliver our services to our catchment has never been more important than it is now.
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Our Hospitals
- The Lister Hospital, Stevenage
- New Queen Elizabeth II (New QEII), Welwyn Garden City
- Hertford County, Hertford
- Mount Vernon Cancer Centre (MVCC), Northwood
We have ambitious plans to become an outstanding, patient-led Trust where dedicated staff provide high-quality, compassionate care to our patients. We continue to undergo significant transformation and our staff and patients are at the heart of delivering this ambitious agenda.
Flexible Working
We are committed to a positive work-life balance for our employees. This means that any employee is entitled to seek to work flexible working patterns and we are committed to listen and consider all requests. Such requests, of course, have to be made and considered formally, and will need to be balanced against service needs, but our starting point will always be to find ways to support making them happen.
Contact
For further details / informal visits contact:
- Name: Amy Bignell
- Job Title: Assistant Service Manager Cancer Administration
- Email Address: amy.bignell1@nhs.net
- Telephone Number: 02038262182
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