T H WHITE Group
SERVICE TEAM LEADER / SUPERVISOR – DARTFORD

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Join a world-leading name in lorry crane technology.
Palfinger UK is recruiting a Workshop Team Leader for our state-of-the-art service centre in Dartford. Work directly for the manufacturer, lead a skilled workshop team and build a long-term career in management with a premium engineering brand.
This is your chance to represent market-leading equipment and help set high standards and levels of workshop efficiency for one of the world’s leading brands of crane in its field.
Our flagship Dartford location offers a modern 13,000 sq ft engineering environment with eight workshop bays, specialist tooling and the latest manufacturer diagnostic equipment. You’ll have pride in leading from the front in a well-equipped, professional workshop environment.
If you're looking for a role that offers ongoing opportunities for product training and technical development, as well as the chance to further develop leadership and management capability within a growing and evolving dealership then this is the role for you.
Hours
- 40 hours per week, Monday to Friday, 08:00 to 17:00
Key Duties Will Include
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This is a hands-on leadership role, with an expected split of approximately 70% productive, chargeable workshop work and 30% supervisory and leadership responsibilities, including the following:
- Leading, supporting and developing workshop technicians in the service, maintenance and repair of Palfinger and Epsilon lorry-cranes and ancillary equipment.
- Helping to plan workloads and keep jobs moving efficiently through the workshop.
- Maintaining high standards of workmanship, safety and compliance across the depot.
- Supporting the Depot Manager by driving workshop revenue, cost control and profitability.
- Identify and support training needs across the team.
The Ideal Applicant
- Proven experience in a supervisory, senior technician or leadership role within a workshop environment.
- Demonstrable experience in the service and repair of cranes or similar hydraulic equipment such as forklifts, agricultural machinery, HGVs, powered access.
- Strong technical knowledge across mechanical, hydraulic, electrical and software systems.
- A recognised qualification such as NVQ or City & Guilds in Plant Maintenance, or similar.
- Strong communication and positive leadership skills.


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This is a workshop-based role, so you’ll need to live within a reasonable commute of Dartford and be able to work on site Monday to Friday.
Benefits
At Palfinger, we believe that our people are our most important and valuable asset.
We offer a strong range of benefits that reward you now and support your future career, including:
- A competitive salary, based on your experience and capability.
- Annual pay reviews.
- Competitive company pension, with joint contributions of up to 12.5%.
- Life assurance cover of up to five times salary.
- Access to Perkbox retail rewards, online GP access and wellbeing support.
- Company share plan and staff discount scheme.
- Manufacturer and ALLMI-accredited technical training.
- Real career progression across a large UK engineering organisation.
We are proud to be an equal opportunities employer. We welcome applications from all backgrounds and are committed to building a diverse and inclusive workplace.
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