Service Technician

Job Description Job Title: Engineer Department: Service Reports To: Field Service Manager Location: Remote Overview: To install, modify and demonstrate new dental equipment in customers practices Job Responsibilities: The role holder will be expected to be responsible for the following: Install equipment for customers by working with the dentist and other team members. To install equipment according to drawings agreed by the customer. Use tools for assembly, fixing, electrical wiring and plumbing, etc. To ensure the equipment functions correctly by checking for leaks, noises, etc, during operation. To install dental equipment to manufacturers specifications, to pre-installed services provided by others. To install equipment to the highest possible standard within the allocated time period. To install into new / existing equipment secondary devices. Follow all installation instructions to provide total customer satisfaction. To demonstrate installed equipment so the customer understands and is happy with its operation. To leave the working site clean and tidy wherever possible. To behave as a good ambassador of the company at all times, so the customer will be happy to do further business. To liaise between Installation Supervisor, Salesman and Customer to resolve any unclear issues. Maintain good records of installations / Company equipment, tools, car, phone. Undertake cabinetry modifications / manufacturers warranty work. Job Skills & Experience Required: To succeed in this role, you’ll need the following: Minimum 3+ years electrical experience Certification of Electrical Installation work which includes practical experience. Basic numeracy and literacy Working knowledge of hydraulics, mechanical and electrical systems, x-rays, air and water systems Strong customer interpersonal skills Person Specification: We believe the type of person best suited to this role will be: Strong customer interpersonal skills Thorough, conscientious, and precise Comfortable with working at a fast pace Confident at collaborating with a team of experts to get the right outcomes for the business and our customers Friendly, pleasant, and tactful in their approach to conflict mitigation and decision making Our benefits include: A competitive salary 25 days holiday a year, with ability to buy up to 5 days holiday each year Life Insurance Cycle to Work scheme Subsidised gym membership Access to Health & Wellbeing Apps Employee discounts A hybrid, flexible working culture About Henry Schein: At Henry Schein, our mission is to provide innovative, integrated health care products and services; and to be trusted advisors and consultants to our customers - enabling them to deliver the best quality patient care and enhance their practice management efficiency and profitability. We know that our Team Schein Members (TSMs) are integral to bringing our mission to life and our success has been built on the commitment of Team Schein, a highly motivated and diverse group of professionals who are dedicated to meeting the needs of our customers. Every TSM shares a singular focus, fostering an environment that allows each of us to achieve our goals. Henry Schein offers a diverse range of career opportunities, and we firmly believe that by fostering an environment built on ethics, open communications, mutual benefits, creativity, and recognition of the contributions of all TSMs—at all levels—we can help ensure that our best years are yet to come. As such, we are proud to be an equal opportunities employer and our integrated approach to diversity and inclusion ensures success by cultivating our Culture, recruiting, and retaining diverse Talent, supporting our Marketplace, and continuing our commitment to Society. As a business we are committed to fulfilling our responsibilities as a Corporate Citizen, and we’ve been recognised for nine consecutive years by Ethisphere as one of the Worlds Most Ethical Companies. Henry Schein is committed to the principle of equal opportunities in employment in all spheres of its operation. Henry Schein UK Holdings strives to operate a policy of equal opportunity and not discriminate against any person gender, race, colour, nationality, ethnic or national origin, religion, sexual orientation, marital status, disability, age or any other characteristic protected by law. Over 90 years ago Henry Schein borrowed $500 to start a corner pharmacy in Queens, New York, nearly 30 miles from Melville, New York, where our corporate headquarters resides today. In the depths of the Great Depression, Henry and his wife Esther made a bold bet on their future all while living their values of helping health happen and caring for their team and the community they served. Their belief paid off far beyond what Henry and Esther might have dared to imagine in 1932. Henry Schein is now a Fortune 500 Company powered by a network of people and technology to be the world’s leading provider of health care products, services and solutions to office-based dental and medical practitioners. Since our founding we have stayed true to Henry and Esther’s values which has allowed us to evolve, expand, and grow our Company. Now serving more than 1 million customers in 33 countries and territories, the Company's network of trusted advisors provides more than 1 million customers globally with more than 300 valued solutions that help improve operational success and clinical outcomes. We invite you to join approximately 25,000 Team Schein Members, who are critical to our success and are at the core of our Team Schein Values as our founders would have wanted. We live those values by ensuring that our culture focuses on the wellness of our team, which we accomplish by providing a safe space for individuals to develop and contribute authentically, with opportunities to give back to society and the communities where we live and work. No matter the role you are seeking, we encourage you to come be a part of a team that makes the world a healthier place. Henry Schein embraces diversity and is committed to providing equal opportunity to employees and applicants. If you are unable or limited in your ability to complete the application process, including the use or access of www.henryschein.com/careers, as a result of a physical or mental impairment, you can request reasonable accommodations. Please e-mail the appropriate email address below with the type of accommodation you are requesting. Please include your first and last name, phone number, position for which you are interested in applying and geographic location in your request. US Candidates: jobsupport@henryschein.com UK and Ireland Candidates: UKHSHRRecruitment@henryschein.co.uk Australia and New Zealand Candidates: APACCareers@henryscheinone.com Malaysia Candidates: CNHR@henryschein.com Italy Candidates: risorse.umane@henryschein.it It is important to us to offer different types of work arrangements. Please see the types we offer below: Work From Home: Work is performed directly from the TSM's home office. Hybrid: Time is scheduled between working from a TSM home office and at a company facility, as required. Onsite: Work is performed exclusively at a company facility. Field: Position requires traveling to different locations within a specific geographic territory, as assigned.