Donnelly Group
Service Technician - Volkswagen Group
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Job Description
Location: Donnelly & Taggart, 120-130 Antrim Road
About The Role
There has never been a more exciting time to join Donnelly Group and advance your career. With our new Volkswagen and Škoda showroom now open in Ballymena, we can offer excellent facilities, industry-leading pay, and full manufacturer training to support your continued development.
As a Service Technician, you’ll play a key role in diagnosing, repairing, and servicing vehicles while delivering an exceptional customer experience. Just as importantly, you’ll have the opportunity to build on your expertise through the Volkswagen Group manufacturer pathway, ensuring your career continues to grow with structured training and support.
Responsibilities
- Diagnose, repair, and service Volkswagen Group vehicles
- Carry out road tests to ensure quality standards
- Handle and store vehicle parts correctly
- Deliver a high-quality customer experience throughout the service journey
Candidate Requirements
- Fully qualified – NVQ Level 3 in Light Vehicle Maintenance & Repair or equivalent (City & Guilds, BTEC)
- Minimum of 2 years post-qualification experience in a technician role
- Prior use of manufacturer diagnostic equipment (training provided)
- Full valid driving licence
- High attention to detail and commitment to delivering quality work
- Enthusiasm for personal development and progression through the Volkswagen Group manufacturer pathway
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What We Offer
- Market-leading salary plus performance-related bonus
- Manufacturer training support to ensure continued career progression
- 30 days annual leave
- Pension provision
- Life insurance cover
- Healthcare benefits: Kingsbridge Hospital Diamond Club membership, Healthshield cashback & perks, access to discounted private healthcare scheme
- Cycle to Work Scheme
- Long Service Awards
- Enhanced maternity & paternity leave
- Job security, work-life balance, and clear career progression opportunities
Additional Information
This is not an exhaustive list of duties, and the post holder may be required to undertake other reasonable tasks as directed by the line manager.
Donnelly Group reserves the right to expand the short-listing criteria to facilitate the recruitment process.
Equal Opportunities
Donnelly Group is proud to be an equal opportunities employer. We value diversity and inclusion across our workforce.
Skills Needed
- Servicing
- Managerial / Operational
- Manufacture / Production
About The Company
The Donnelly Group has been synonymous with the motor industry in Northern Ireland since 1947 when Peter Donnelly started a vehicle repair and taxi business in Caledon on the border of Co Tyrone and Armagh. Since then the Donnelly Group has become the largest family-owned automotive company in Northern Ireland. We offer competitive salaries, industry-leading work-life balance, generous holiday allowance, continuous training and development, wide-ranging benefits, and an opportunity to give volunteering time back to the communities within which we serve through the Donnelly Group Foundation.
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Company Culture
Our teams across all our branches get involved with fundraising for our nominated charity partner, through football tournaments, Donnelly Group bake-off events, dragon boat racing, abseiling, cycling events as well as having a ‘Foundation Day’; a paid day off, to get involved with community projects. We like to feel that we work hard and play hard.
Required Criteria
- A full UK Driving Licence
- Great communication skills with the ability to liaise with colleagues
- Currently completing level 3 or fully qualified - NVQ Level 3 in relevant course or equivalent (e.g. City and Guilds, BTEC)
- It is essential that the person has at least 2 years’ experience working within a multi-brand or non-franchise environment either as an apprentice or time served technician
- Prior use of diagnostic equipment such as snap on or launch however full training will be provided
Desired Criteria
- Closing Date: Monday 27th July, 2026
- Contract Type: full time
- Salary: Based on Experience
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