Recovery Focus
Service Volunteer
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Service Volunteer
Location: Aylesbury / High Wycombe
About Waythrough
Waythrough provides specialist support across mental health, alcohol, drugs and related areas. We deliver high-quality, evidence-based services designed around the real needs of the people we serve.
Every year, we support around 125,000 people through over 250 services - and it's all made possible by our 3,500 brilliant staff and volunteers.
Make a real difference in your community
Are you passionate about helping others live safer, healthier, more independent lives? Join our team at Waythrough and support people facing challenges around mental health, substance use, housing or domestic abuse. This is more than just a job – it’s a chance to build meaningful relationships and create lasting change.
About the Role
Are you passionate about supporting others and making a positive impact in your community? We are looking for Service Volunteers to support individuals accessing our services, providing practical and emotional encouragement that helps people achieve their goals and improve their wellbeing.
This rewarding role offers the opportunity to work alongside experienced practitioners, support group activities, and help create a welcoming and inclusive environment for everyone accessing support.
Key Responsibilities
- Provide support to individuals alongside practitioners during one-to-one sessions.
- Assist with group sessions, workshops, and activities.
- Support the delivery of community and service events.
- Help individuals attend appointments and access support services.
- Act as a positive ambassador for the organisation within the community.
- Build positive relationships with service users and staff.
- Promote a welcoming, safe, and inclusive environment.
- Maintain confidentiality and professional boundaries at all times.
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About You
We are looking for someone who is:
- Passionate about helping and supporting others.
- Friendly, approachable, and empathetic.
- Reliable and committed to making a difference.
- Patient, understanding, and non-judgemental.
- Able to communicate effectively with a wide range of people.
- Respectful of confidentiality and professional boundaries.
- A positive role model who encourages and inspires others.
- Committed to equality, diversity, and inclusion.
- Able to work independently as well as part of a team.
Previous experience is not essential, as full training, supervision, and ongoing support will be provided.
What You'll Gain
- Valuable experience within health, wellbeing, and community services.
- Opportunities to develop communication, support, and interpersonal skills.
- Access to training and personal development opportunities.
- Increased confidence and experience working with diverse communities.
- The chance to meet new people and become part of a supportive team.
- The opportunity to make a meaningful difference in the lives of others.
- Reimbursement of agreed volunteer expenses.
Join us as a Service Volunteer and help support individuals on their journey towards positive change while gaining valuable experience and developing new skills.
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What We Offer
We value the people who make a difference every day. Alongside meaningful work, you’ll enjoy:
- Discounts from various schemes
- Training and personal development
- A chance to make a real difference in people’s lives
- Free induction and role-specific training
- Support from experienced staff and regular supervision
- Opportunities to meet new people and develop your confidence
- Reimbursement for travel and agreed expenses
- Valuable experience that can support your personal or career development
Inclusion and accessibility
Waythrough is proud to be an equal opportunities employer. We welcome applications from all backgrounds and communities, especially those with lived experience of the issues we support.
We have signed up to the Disability Confident Scheme - all applicants are welcome, and adjustments can be made to enable fair participation.
If you need adjustments or support to apply, please email our recruitment team: recruitmentteam@waythrough.org.uk
How to apply
If you’re viewing this advert on an external platform such as Indeed, please click ‘Apply via company website’ to view the full job description and submit your application.
Please note that while this role has a stated closing date, we reserve the right to close the advert early should we receive a high number of applications.
Closing date: 2026-08-30
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