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Vocative

ServiceNow Administrator

Glasgow
£45k – £50k/yr
Posted about 23 hours ago
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ServiceNow Administrator - Glasgow (Hybrid) - Perm - £45-50k

An opportunity to join a small team with a global remit for enterprise applications in a fast growing mid-sized business.

Based in Glasgow you'll need to be in the office 2-3 days a week.

The job is platform ownership and administration across a suite of enterprise applications - primarily ServiceNow, but also including Dynamics 365 CRM, Microsoft Azure and Intune. You will manage configuration, oversee releases and patches, handle escalations beyond first-line support, and maintain the documentation, automation and training to reduce repeat queries. You will own a small portfolio of applications and will take functional responsibility for configuration and changes.

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I’m in my final year doing Economics and I don’t know whether to apply for grad schemes now or do a masters first. What do you think?

Honest answer — it depends on where you want to end up. A lot of top grad schemes (Big 4, civil service, banking) don’t need a masters. Let’s look at the ones you’d be competitive for now, and we can decide if a masters actually adds anything.

Also worth knowing: most autumn 2026 applications are open now. Timing matters more than you think.

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Graduate Consultant — 2026 Scheme

PwC·London, UK
£35,000/yr

Why you're a good match

Strong

Your economics background and your summer at a regional bank line up with what PwC looks for on the consulting scheme. Applications close in four weeks.

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Why you're a good match

You’ve got the grades and the economics background, and your bank internship is exactly the experience this scheme looks for. Apply soon — deadlines close within the month.

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Strong

Experience fit

Your summer at the bank plus your econometrics coursework map directly to the day-one responsibilities on this scheme — client modelling, market briefings, and deal support.

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You'll need a background as a systems administrator, and particular experience with Dynamics365, ServiceNow or another enterprise application. You'll need significant ITIL and change management experience: you'll have strong communication skills and a background working directly with teams, users and stakeholders, as well as experience working with vendors and partners to resolve bigger outages and manage upgrades and improvements. You don't need development experience but a good technical understanding of the applications is important.

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The right person will have hands-on administration experience in at least one of the core platforms, a working knowledge of ITIL service management principles, and the organisational ability to manage multiple workstreams without dropping things.

The role will pay around £45-50K base; you'll need to be in the office in central Glasgow 2/3 days a week.

For more details please send a copy of your CV to Justin Sleep.

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Skills

ServiceNow
Dynamics 365
Microsoft Azure
Intune
ITIL
Change Management
Communication
Systems Administration

Location

Glasgow, Scotland, United Kingdom

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