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Capgemini

ServiceNow Architect

Birmingham
Posted about 2 months ago
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ServiceNow Architect

About The Job You’re Considering

We’re hiring a ServiceNow Architect who aims to advance their career while delighting customers through a blend of project work and foundational tasks. Our collaborative approach, both internally and externally, ensures high satisfaction levels for clients and ourselves. The ideal candidate should have experience in solutioning, designing, and implementing ServiceNow solutions to enhance business processes and user experiences.

Hybrid Working

The places that you work from day to day will vary according to your role, your needs, and those of the business; it will be a blend of Company offices, client sites, and your home; noting that you will be unable to work at home 100% of the time.

Your Role

  • Establish and enforce systems design and architectural standards, maintain best practices and drive the principles throughout the systems delivery lifecycle.
  • Provide input to the design of ServiceNow based solutions as a recognized Architect or Design Authority.
  • Provide input to bids and assist in presenting proposals to potential clients.
  • Bring thought leadership and innovative solution ideas to existing clients and bids alike.

You Can Bring Your Whole Self To Work

At Capgemini, striving for equity, diversity and inclusion is part of everyday life, and will be part of your working reality. We have built an inclusive and welcoming environment, for everyone.

Your Skills And Experience

  • Experience in ServiceNow development and architecture.
  • Wide-ranging experience in designing and implementing complex ServiceNow solutions across various modules, including custom applications and integrations.
  • Responsibility for the development and maintenance of Low- and High-Level Design Documentation.
  • Broad experience across the Now Platform.
  • Experience in managing & administering ServiceNow in SaaS environments.
  • Good communication skills (written and speaking skills).
  • Good attention to detail.
  • Understanding of architectural structures within ServiceNow SaaS & On-premises environments.

Reasons to use Rodeo

I’m in my final year doing Economics and I don’t know whether to apply for grad schemes now or do a masters first. What do you think?

Honest answer — it depends on where you want to end up. A lot of top grad schemes (Big 4, civil service, banking) don’t need a masters. Let’s look at the ones you’d be competitive for now, and we can decide if a masters actually adds anything.

Also worth knowing: most autumn 2026 applications are open now. Timing matters more than you think.

Start with a chat, not a search bar

Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.

P

Graduate Consultant — 2026 Scheme

PwC·London, UK
£35,000/yr

Why you're a good match

Strong

Your economics background and your summer at a regional bank line up with what PwC looks for on the consulting scheme. Applications close in four weeks.

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It searches the market for you

Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.

Why you're a good match

You’ve got the grades and the economics background, and your bank internship is exactly the experience this scheme looks for. Apply soon — deadlines close within the month.

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Strong

Experience fit

Your summer at the bank plus your econometrics coursework map directly to the day-one responsibilities on this scheme — client modelling, market briefings, and deal support.

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Strong

Only hits

No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.

Expected

  • ServiceNow CSA
  • Any ServiceNow Implementation Certifications
  • ITIL Foundation Certified

We Are a Disability Confident Employer

Capgemini is proud to be a Disability Confident Employer (Level 2) under the UK Government’s Disability Confident scheme. As part of our commitment to inclusive recruitment, we will offer an interview to all candidates who:

  • Declare they have a disability, and
  • Meet the minimum essential criteria for the role.

Please opt in during the application process.

Your Security Clearance And Pre-Employment Checks

To be successfully appointed to this role, it is a requirement to obtain Security Check (SC) clearance.

To obtain SC clearance, the successful applicant must have resided continuously within the United Kingdom for the last 5 years, along with other criteria and requirements.

Throughout the recruitment process, you will be asked questions about your security clearance eligibility such as, but not limited to, country of residence and nationality.

This post is restricted to sole UK Nationals for security reasons; therefore, you may be asked about your citizenship in the application process.

Make It Real – What Does It Mean For You?

We realise a total reward package should be more than just compensation. At Capgemini we offer a range of core and flexible benefits and have a Peer recognition portal called Applaud.

You will reimagine what's possible: creating value for the world's leading organisations through technology to build a sustainable, more inclusive future. You will work with a range of clients all with a unique set of business, technological and societal ambitions, which will make a real impact across the UK.

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Why You Should Consider Capgemini

Growing clients’ businesses while building a more sustainable, more inclusive future is a tough ask. When you join Capgemini, you’ll join a thriving company and become part of a collective of free-thinkers, entrepreneurs and industry experts. We find new ways technology can help us reimagine what’s possible. It’s why, together, we seek out opportunities that will transform the world’s leading businesses, and it’s how you’ll gain the experiences and connections you need to shape your future. By learning from each other every day, sharing knowledge, and always pushing yourself to do better, you’ll build the skills you want. You’ll use your skills to help our clients leverage technology to innovate and grow their business. So, it might not always be easy, but making the world a better place rarely is.

About Capgemini

Capgemini is an AI-powered global business and technology transformation partner, delivering tangible business value. We imagine the future of organisations and make it real with AI, technology and people. With our strong heritage of nearly 60 years, we are a responsible and diverse group of over 420,000 team members in more than 50 countries. We deliver end-to-end services and solutions with our deep industry expertise and strong partner ecosystem, leveraging our capabilities across strategy, technology, design, engineering and business operations. The Group reported 2025 global revenues of €22.5 billion.

Make it real | www.capgemini.com

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Skills

ServiceNow Development
ServiceNow Architecture
Solution Design
Implementation
Custom Applications
Integrations
Documentation
SaaS Management
Communication Skills
Attention to Detail
Architectural Structures
ServiceNow CSA
ServiceNow Implementation Certifications
ITIL Foundation Certified

Location

Birmingham, England, United Kingdom

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