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Gazelle Global

ServiceNow Architect

City of Edinburgh
Posted 15 days ago
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ServiceNow Architect

The Role

ServiceNow Architect being one of the Niche skillset and we are trying to get resource both in Onshore & Offshore for the new upcoming project requirements.

We are looking to onboard the Architect who is well versed in the below JD.

Experience

  • 10+ years of IT experience with 5+ years experience in ServiceNow Architecture

Certifications

  • ServiceNow CSA (Certified System Administrator)
  • ServiceNow CAD (Certified Application Developer)
  • ITIL Foundation
  • Experience in JavaScript, AngularJS, HTML, and ITSM best practices.

Your responsibilities

  • Proven experience as a ServiceNow Architect
  • Expertise in ServiceNow scripting (Business Rules, Client Scripting, Flow Designer)
  • Deep knowledge of ServiceNow modules (ITOM/ITAM/BCM/S2P/IRM/TPRM)
  • Strong customer service and excellent verbal/written communication
  • Hands-on experience in ServiceNow development & integrations
  • ServiceNow certifications such as CAD, CSA, CIS(ITSM/Discovery/Event Management/IRM/TPRM)
  • Experience in Agile/Scrum methodology, handling end-to-end project lifecycle
  • Knowledge of integrations with enterprise monitoring tools
  • Good understanding of CMDB, CSDM concepts, CI relationships, and data quality controls
  • Strong experience in Flow Designer, Workflows, and Service Catalog development
  • Experience with integrations using REST/SOAP APIs, MID Server, and data imports
  • Familiarity with ServiceNow upgrade planning, regression testing, and best-practice configurations

Reasons to use Rodeo

I’m in my final year doing Economics and I don’t know whether to apply for grad schemes now or do a masters first. What do you think?

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Also worth knowing: most autumn 2026 applications are open now. Timing matters more than you think.

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Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.

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Graduate Consultant — 2026 Scheme

PwC·London, UK
£35,000/yr

Why you're a good match

Strong

Your economics background and your summer at a regional bank line up with what PwC looks for on the consulting scheme. Applications close in four weeks.

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Why you're a good match

You’ve got the grades and the economics background, and your bank internship is exactly the experience this scheme looks for. Apply soon — deadlines close within the month.

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Strong

Experience fit

Your summer at the bank plus your econometrics coursework map directly to the day-one responsibilities on this scheme — client modelling, market briefings, and deal support.

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Only hits

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Essential skills/knowledge/experience

  • Recognize the impact of technical decisions on outcomes, Identify the elements of an enterprise.
  • Understands customer’s vision and how ServiceNow supports customer’s digital transformation journey
  • Translates business objectives to outcomes into a customer roadmap
  • Creates and manages technical governance processes
  • Provide technical guidance to developers, ensuring adherence to best practices and creating technical documentation, designs documents, and blueprints
  • Ensure high-quality design, maintain security/compliance protocols, and perform performance tuning to ensure stability
  • Define end-to-end ServiceNow architecture aligned with enterprise standards and roadmap, designing across ITIL modules (ITSM, ITOM, ITAM, CMDB)
  • Ensure high-quality design, maintain security/compliance protocols, and perform performance tuning to ensure stability
  • Define end-to-end ServiceNow architecture aligned with enterprise standards and roadmap, designing across ITIL modules (ITSM, ITOM, ITAM, CMDB)

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Desirable skills/knowledge/experience

  • Excellent communication and interpersonal skills
  • Strong problem solving and analytical abilities
  • Good team management and time management skills
  • Ability to work fast-paced project environments
  • Ensure high-quality design, maintain security/compliance protocols, and perform performance tuning to ensure stability
  • Define end-to-end ServiceNow architecture aligned with enterprise standards and roadmap, designing across ITIL modules (ITSM, ITOM, ITAM, CMDB)
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Skills

ServiceNow Architecture
JavaScript
AngularJS
HTML
ITSM
ServiceNow Scripting
Business Rules
Client Scripting
Flow Designer
ITOM
ITAM
BCM
IRM
TPRM
Agile
Scrum

Location

City of Edinburgh, Scotland, United Kingdom

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