Lloyds Banking Group
ServiceNow HR Software Engineer
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End Date: Thursday 30 July 2026
Salary Range: £42,744 - £64,116
We support flexible working – click here for more information on flexible working options
Flexible Working Options
- Hybrid Working
- Job Share
Job Description
JOB TITLE: ServiceNow HR Software Engineer
SALARY: £47,790 - 58,410 per annum
LOCATION(S): Halifax or Leeds
HOURS: Full-time - 35 hours per week
WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites.
Drive HR Innovation with ServiceNow – Join Our People Platform Team
ABOUT THIS OPPORTUNITY
We’re looking for a ServiceNow HRSD Engineer to help shape the future of HR services. In this role, you’ll design and deliver innovative solutions that simplify processes, enhance employee experiences, and integrate seamlessly with enterprise systems. If you’re passionate about technology, collaboration, and making an impact, this is your opportunity.
WHAT YOU’LL BE DOING
Day to day, you will:
- Design and develop custom solutions within the ServiceNow platform to meet business needs.
- Collaborate with stakeholders to translate business requirements into technical specifications.
- Participate in agile ceremonies and maintain accurate Jira stories and Confluence documentation.
- Raise change requests and manage implementation artefacts.
- Build integrations with systems such as Workday and Microsoft Azure-hosted applications.
- Support BAU queries, analyse production incidents, and maintain technical documentation.
- Participate in system testing, UAT, and deployment to ensure quality and reliability.
- Assist with platform upgrades, including skipped records and regression testing.
- Stay current with ServiceNow platform enhancements and contribute to continuous improvement.
WHAT YOU’LL NEED
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- Proven experience as a ServiceNow Engineer, with at least 2 years of hands-on Workday integration and development.
- Strong proficiency in ServiceNow technologies: JavaScript, Business Rules, Flow Designer, UI Policies, Document Transformation.
- Understanding of Generative AI and automation.
- Experience with integration protocols: SOAP, REST, XML, XSLT.
- Awareness of ServiceNow security best practices.
- Excellent problem-solving and communication skills.
- ServiceNow certifications and agile methodology experience are a plus.
And any experience of these would be really useful:
- Experience with Workday, SAP, GCP, plus familiarity with GitHub, containerisation, Kubernetes, and automation.
ABOUT WORKING FOR US
Like the modern Britain we serve, we’re evolving. Investing billions in our people, data and tech to transform the way we meet the ever-changing needs of our 26 million customers. We’re growing with purpose. Join us on our journey and you will too.
Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity or culture. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative. And it’s why we especially welcome applications from under-represented groups.
We’re disability confident. So if you’d like reasonable adjustments to be made to our recruitment processes, just let us know.
We also offer a wide-ranging benefits package, which includes:
- A generous pension contribution of up to 15%
- An annual performance-related bonus
- Share schemes including free shares
- Benefits you can adapt to your lifestyle, such as discounted shopping
- 28 days’ holiday, with bank holidays on top
- A range of wellbeing initiatives and generous parental leave policies
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Want to do amazing work, that’s interesting and makes a difference to millions of people? Join our journey.
At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.
We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person.
We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.
With 320 years under our belt, we're used to change, and today is no different. Join us and help drive this change, shaping the future of finance whilst working at pace to deliver for our customers. Here, you'll do the best work of your career. Your impact will be amplified by our scale as you learn and develop, gaining skills for the future.
Should you wish to contact us for any reason, please email us at: careers@lloydsbanking.com
For more Flexible Working Options please use the free text search, e.g. job sharing, variable hours, to identify relevant matches.
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