Ventula Consulting
ServiceNow ITSM Tester
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
ServiceNow ITSM Tester
Location: Remote (UK)
Contract: Initial 12-month contract
Rate: Competitive (Outside IR35)
A ServiceNow ITSM Tester is required to support a large-scale ServiceNow implementation programme.
This role will be responsible for ensuring the quality and reliability of ServiceNow solutions through functional, integration, regression and user acceptance testing.
Key Responsibilities:
- Create and execute test scripts across ServiceNow ITSM modules, including ITOM Discovery.
- Support functional, integration, regression and User Acceptance Testing (UAT).
- Ensure full traceability between requirements, test cases and test results.
- Validate functionality across Incident, Problem, Change, Request, Knowledge, CMDB and ITOM.
- Manage defects through logging, triage, prioritisation and retesting.
- Work closely with developers, architects, business SMEs and process owners throughout the testing lifecycle.
- Prepare test data and maintain test environments.
- Support UAT planning, execution and issue resolution.
- Produce test documentation, metrics and test completion reports.
- Promote the use of the ServiceNow Automated Test Framework (ATF) and testing best practice.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Required Experience:
- Proven experience testing ServiceNow ITSM implementations.
- Strong understanding of ServiceNow ITSM modules and testing methodologies.
- Experience with functional, integration, regression and UAT testing.
- Experience using test and defect management tools.
- Knowledge of ITIL processes and ServiceNow platform standards.
- Excellent communication and stakeholder management skills.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Desirable:
- Experience with ServiceNow ITOM Discovery.
- Experience using the ServiceNow Automated Test Framework (ATF).
- Relevant ServiceNow or testing certifications.
Contract Details:
- Remote (UK)
- Initial 12-month contract
- Outside IR35
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills
Location