Anson McCade
ServiceNow Lead Architect - UK Wide - Remote
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ServiceNow Lead Architect (Remote)
Leading UK Technology & Digital Services Organisation
An exciting opportunity has arisen to join a leading UK technology and digital services organisation delivering mission-critical solutions for major public and private sector clients.
Working in a fully remote role, you will:
About the Role
- Lead the architecture, design, and evolution of complex ServiceNow solutions across large-scale enterprise environments
- Manage and mentor a team of architects, developers, and administrators
- Influence technical strategy and engage with senior stakeholders
- Drive best practice in IT Service Management (ITSM) and Operations
- Work with modern cloud and enterprise technologies in a high-impact leadership position
What’s on Offer
- Salary up to £110,000
- Fully remote/home-based working
- Opportunity to lead a high-performing ServiceNow team
- Funded training for ServiceNow Certified Master Architect (CMA) or Certified Technical Architect (CTA)
- 23 days annual leave (increasing with tenure) + purchaseable extra leave
- Matched pension scheme
- Cycle to Work scheme
- Enhanced family leave package
- Paid volunteering day each year
- Inclusive employee networks and continuous professional development
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Requirements
Essential
- Proven experience as a ServiceNow Solution Architect or Lead Architect in large enterprise environments
- Strong expertise in ServiceNow ITSM, ITOM, and CSDM
- Experience in designing and delivering complex ServiceNow implementations, including domain separation
- Knowledge of both cloud-hosted and on-premise ServiceNow environments
- Strong understanding of ITIL processes and service management best practices
- Experience designing scalable enterprise architectures with multiple integrations
- Previous experience leading and mentoring technical teams (architects, developers, administrators)
- Excellent stakeholder management, communication, and presentation skills
- Ability to balance strategic architecture with hands-on technical leadership
- Experience evaluating emerging technologies and driving platform improvements
- Project delivery experience using Agile, Scrum, or similar methodologies
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Desirable
- ServiceNow CTA or CMA certification
- ITIL certification
- Prince2, PMP, or similar project management certification
- Eligible to obtain SC Security Clearance
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