VolkerWessels UK
ServiceNow Specialist
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
VolkerWessels UK
VolkerWessels UK is a market leading contracting group of five closely linked businesses.
We provide integrated and ground-breaking solutions for the civil engineering and construction sectors, with specialisms in rail, highways, airports, marine, defence, energy, water, and environmental infrastructure.
We Are Recruiting for a ServiceNow Specialist
Reporting to our Head of ICT Operations, you’ll be the driving force behind the development, optimisation and evolution of our ServiceNow environment. This is a role with genuine influence — you’ll be the connector between our business and IT teams, ensuring the platform delivers maximum value and supports our strategic goals.
About Our Role
- Product Vision and Strategy: Define and communicate the product vision and strategy for the ServiceNow platform, ensuring alignment with the company's goals and objectives.
- Stakeholder Collaboration: Work closely with stakeholders, including construction project managers, IT teams, and executive leadership, to gather requirements and prioritise features.
- Backlog Management: Create, maintain, and prioritise the product backlog, ensuring that the development team is working on the most valuable features and enhancements.
- User Stories and Acceptance Criteria: Develop detailed user stories and acceptance criteria to guide the development team in delivering high-quality solutions.
- Project Management: Oversee the entire product lifecycle, from ideation to deployment, ensuring timely delivery and adherence to budget constraints.
- Continuous Improvement: Monitor and evaluate the performance of the ServiceNow platform, identifying opportunities for improvement and implementing necessary changes.
- Training and Support: Provide training and support to end-users, ensuring they are equipped to utilise the platform effectively.
- Market Research: Stay up to date with industry trends and best practices in construction and ServiceNow, leveraging this knowledge to drive innovation within the organisation.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
About You
- You have a strong understanding and demonstrable experience of ServiceNow platform capabilities and best practices. Experience of working with ServiceNow HR module would be highly advantageous.
- You’ll have excellent communication and interpersonal skills, coupled with an ability to manage multiple priorities and work effectively in a fast-paced environment.
- You’ll have strong demonstrable stakeholder management and engagement skills, coupled with strong analytical and problem-solving skills. Familiarity with Agile methodologies and project management tools is a must.
If your past experience doesn’t match perfectly with every requirement of the job description, we still encourage you to apply. You may be just the right candidate for us.
Why Work With Us?
VolkerWessels UK operate through five separate, but complementary businesses, working in collaboration and using our specialist skills to deliver an integrated service for our clients. At any one time, our people are working on our sites or in our offices, for around 250 projects across the UK. Everyday we overcome challenges, fulfilling our commitments, no matter what. That’s what our business is about, that’s how our people find satisfaction in their jobs.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
We offer competitive rewards and benefits, recognising the value we place on our employees.
We Offer a Range of Benefits, Including
- Competitive salary
- Competitive annual leave and an additional day off on your birthday
- Option to buy additional annual leave
- Private medical care
- Pension
- Life Assurance
- Cycle to Work scheme
- Shopping and restaurants vouchers, rewards, and discounts
- Training and development opportunities—comprehensive skills-based training
- Family friendly policies including enhanced maternity benefits
- Flexible working opportunities
- Employee Assistance programme
- Mental health, physical health, and financial support
- 24/7 Virtual GP service
Fairness, Inclusion and Respect
We believe in pushing boundaries in the pursuit of fairness, inclusion and respect. So, our teams can be comfortable that, whatever their background, VolkerWessels UK is a place where they can be themselves and thrive.
If you need support with your application, please contact us at careers@volkerwessels.co.uk
Additional Information
Note for Recruitment Agencies
Our preference is to hire directly, and we will reach out to our Preferred Supplier List (PSL) agencies if this particular role qualifies for release.
We kindly request that you refrain from sending speculative CVs. In the event of speculative CV submissions, no fees will be applicable, and we kindly ask that all inquiries to be directed to careers@volkerwessels.co.uk
VolkerWessels UK is committed to maintaining healthy, safe and productive working conditions for its entire staff and therefore a drugs & alcohol screening is mandatory for all.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills