Sainsbury's
Services Assistant
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Services Assistant
Working in our stores
Our stores are fast-paced environments where no two days are ever alike. They are at the heart of the local community, providing outstanding value, quality, and great service. As one of our Services Assistants, you’ll be the special ingredient that delivers the best shopping experience for our customers.
Eligibility
- You must be above the school-leaver age in your country (check your country’s school-leaving age)
- If shifts include pre-6am or post-11pm hours, you must be at least 18 years old
- You must have a valid Right to Work eligibility in the UK
Responsibilities
- Supporting customers at checkouts, self-service tills, kiosks, and petrol stations, addressing questions with a proactive approach
- Picking, selecting, and assisting with on-demand grocery ordering products and Click & Collect parcels
- Gaining product knowledge to guide customers with recommendations, promotions, and services
- Handling complaints, refunds, shelf tickets, and advertising tasks
- Safely moving trolleys in customer car parks
- Working flexibly across the store as team support
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What Makes a Great Sainsbury’s Colleague:
✔ Customer-focused & enthusiastic – friendship and a welcoming attitude matter ✔ Fast-paced environment thriver – comfortable in a physical, high-energy team setting ✔ Responsible & proactive – initiates solutions to problems and fulfills tasks ✔ Flexible & adaptive – ready to learn new skills and support across store functions ✔ Tech-savvy – embracing digital tools and technology to excel in the role ✔ Attention to detail – keeps the store clean and clutter-free for an exceptional shopping experience
Benefits of Working for Sainsbury’s
We value our colleagues and offer market-leading benefits:
- Discount card: 10% off at Sainsbury’s, Argos, Tu, Habitat after 4 weeks, increasing to 15% off at Sainsbury’s every Friday/Saturday
- Free food & hot drinks for colleagues in all stores
- Generous holiday entitlement (based on hours worked) + maternity/paternity leave
- Pension matching: 4–7.5% of your contributions matched by Sainsbury’s
- Sainsbury’s share schemes – discounted shares for employees
- Additional discounts on gyms, dining, holidays, and retail vouchers (among others)
- Wellbeing support via free access to the Employee Assistance Programme
Get help with your application
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Vacancies may close quickly—apply as soon as possible.
For application updates, contact the store you applied to. [Find Sainsbury’s store contact details here.]
An Inclusive Workplace
We are committed to being a truly inclusive retailer, where:
- Every colleague can fulfill their potential
- Every customer feels welcome in our stores
Our Commitment:
- Enhanced discretionary leave for family/carer support
- Resources & team-training support
- Internal colleague networks ensuring representation and inclusivity
- Ongoing development opportunities: mentorship, training, career growth
- Diversity celebration through initiatives and events
As a Disability Confident Leader, we prioritize candidates with the highest assessment scores regardless of interviews. Reasonable adjustments are available—please inform us if needed. [Learn more about our inclusivity & accessibility commitment.]
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