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Services Assistant
Services Assistant - Temporary Summer Position
Working in our stores:
Our fast-paced environments ensure no two days are ever the same. At the heart of the local community, we provide outstanding value, quality, and great service. As a Services Assistant, you’ll be the special ingredient that delivers the very best shopping experience for our customers.
Eligibility
- Must be above the school-leaver age in your country (Check GOV.UK for confirmation)
- If your shifts run earlier than 6am or later than 11pm, you must be at least 18 years old
- Must hold Right to Work eligibility in the UK
This is a flexible summer temp position in Customer Experience, including late-night shifts and weekend work. Offered as a 12-hour contract with opportunities for overtime.
Role Responsibilities
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** Checkout & Self-Service Support**
- Assist customers at physical checkouts, self-service tills, kiosks, and petrol stations
- Proactively offer help to enhance the shopping experience
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On-Demand Grocery & Click & Collect
- Pick and select products on the shop floor for our On-demand grocery ordering service
- Assist with Click & Collect parcels
-
Product Expertise & Recommendations
- Build great knowledge of our products, services, and promotions to offer tailored advice
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Customer Service & Issue Resolution
- Handle complaints, refunds, shelf tickets, and advertising requests
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- Store Operations
- Safely move and retrieve trolleys in customer car parks
- Work flexibly across the store as needed
What Makes a Great Sainsbury’s Colleague?
- People Skills: Friendly, welcoming, and passionate about helping customers
- Energetic Attitude: Thrives in a fast-paced, physical, and high-energy environment
- Proactive Mindset: Takes ownership of tasks with initiative to resolve problems
- Adaptability: Comfortable working flexibly and to high standards across diverse roles
- Digital Literacy: Enthusiastic to learn and use new digital tools and technology
- Attention to Detail: Maintains a clean, clutter-free store, ensuring a frictionless shopping experience
Benefits & Rewards
Sainsbury’s invests in our colleagues with market-leading benefits:
🔹 Shopping Discounts
- 10% off at Sainsbury’s, Argos, TU, and Habitat after four weeks
- 15% off at Sainsbury’s every Friday and Saturday
🔹 On-Site Comforts
- Free food and hot drinks available for all colleagues
🔹 Time Off & Work-Life Balance
- Generous holiday entitlement tied to worked hours
- Maternity and paternity leave provided
🔹 Financial & Investment Perks
- Pension matching: 4-7.5% of your contributions
- Discounted Sainsbury’s shares via our share schemes
🔹 Additional Discounts & Offers
- Exclusive deals on gym memberships, dining experiences, holidays, and retail vouchers
Get help with your application
Your very own career expert that helps elevate your application to the next level.
🔹 Wellbeing Support
- Free access to an Employee Assistance Programme (EAP) for confidential advice
(Note: Vacancies may close quickly—apply as soon as possible for the best chance of consideration.)
Contact & Store Information
For updates on your application, please contact the specific store directly. You can find Sainsbury’s store contact details [here].
Inclusive Workplace
Sainsbury’s is dedicated to being an inclusive retailer, where:
✔ Colleagues can achieve their full potential in a supportive environment ✔ Customers feel welcomed regardless of background
Discretionary Leave & Support
- Enhanced leave options for families
- Assistance for carers
Development Opportunities
- Mentorship, tailored training, and career progression pathways
Diversity Initiatives
- Internal colleague networks to foster representation and remove barriers
- Inclusivity events celebrating diversity
More about our commitment to inclusivity [here].
Accessibility & Fair Process
As a Disability Confident Leader, we ensure: ✔ Fair interviewing through online assessments, prioritizing alignment with essential criteria ✔ Reasonable adjustments available throughout the application and interview process—let us know your requirements so we can support you.
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