Recovery Focus
Services Communications and Project Manager
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Services Communications and Project Manager
Location: Home Based
Working Hours: 37 Hours
Contract Type: Permanent
Salary: £38,960 - £48,960
Closing date: 2 August
Interviews: 10 and 12 August
Please note: The salary listed reflects the full earning potential for this role. Starting salaries depend on experience and progression within the band.
About Waythrough
Waythrough was formed in 2024 following the merger of Humankind and Richmond Fellowship. Together, we’ve created one of the largest mental health and social support charities in England. Every year, we support around 125,000 people through nearly 200 services – and it’s all made possible by our 3,500 brilliant staff and volunteers.
Make a real difference in your community
Are you passionate about helping others live safer, healthier, more independent lives? Join our team at Waythrough and support people facing challenges around mental health, substance use, housing or domestic abuse. This is more than just a job – it’s a chance to build meaningful relationships and create lasting change.
About The Role
Are you an experienced communications professional and skilled project manager who thrives on helping others succeed? Do you enjoy leading people, building strong relationships, and creating systems that enable high-quality communications across a large and complex charity? Join us as our Services Communications and Project Manager, where you will play a pivotal role in supporting Waythrough services across the country to do their best work and help more than 130,000 people each year.
In this role, you will lead a team of Marketing and Communications Officers, support service mobilisation and development, and drive projects that strengthen communications across our services. You'll be part of a vibrant and supportive communications team, working alongside communications colleagues across internal communications, external communications, fundraising and public affairs. Together, we share learning, innovation and best practice to maximise our impact.
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What you'll do
As a Services Communications and Project Manager, you will have the opportunity to:
- Lead and develop a team of Marketing and Communications Officers, using a coaching approach to help colleagues thrive and grow.
- Support communications for service mobilisations and new service launches, helping services establish strong local profiles from day one.
- Work closely with operational and corporate teams to develop and deliver communications approaches that support our Way Ahead strategy.
- Project manage the production, editing and promotion of Coming Together, our co-produced external digital magazine.
- Build and strengthen our Communications Champion network, ensuring services without dedicated communications support can access guidance and good practice.
- Develop and improve systems for project management, workflow tracking, impact measurement and reporting across the communications function.
About you
To succeed in this exciting role, you'll bring:
- Proven experience of managing people and developing high-performing teams.
- Strong project management skills and experience delivering complex projects with multiple stakeholders and competing priorities.
- Excellent written and verbal communication skills, including copy-editing and producing high-quality communications content.
- The ability to build and maintain effective relationships across a wide range of teams, functions and external partners.
- Experience establishing workflow, project tracking and impact measurement systems in busy environments.
Additional information
This role is home-based with occasional travel to London and other locations across the UK, including occasional overnight stays, for service visits, team events and engagement activities.
Join us and help shape the communications that support our services, amplify the voices of the people we work alongside, and enable positive change in communities across the country.
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What We Offer
We value the people who make a difference every day. Alongside meaningful work, you’ll enjoy a comprehensive benefits package:
- 27 days’ annual leave, rising to 32 after 1 year (plus bank holidays)
- Pension scheme with 4.5% employer contribution, matched up to 6.5%
- Life assurance (3× annual salary)
- Enhanced sick pay and family-friendly pay
- Birthday leave and the option to buy up to 5 extra days’ annual leave
- Professional fee reimbursement for relevant qualifications
- 24/7 online GP access and Employee Assistance Programme
- Recognition and long service awards via our Way to Go and Aspirations portals
- £500 Recommend a Friend bonus
- Cycle to Work scheme and Credit Union membership
- Discounts via Blue Light Card, Charity Discounts, Extras and Tickets for Good
- Free will writing service and wellbeing initiatives throughout the year
Inclusion and accessibility
Waythrough is proud to be an equal opportunities employer. We welcome applications from all backgrounds and communities, especially those with lived experience of the issues we support. We have signed up to the Disability Confident Scheme - all applicants are welcome, and adjustments can be made to enable fair participation.
If you need adjustments or support to apply, please email our recruitment team: recruitmentteam@waythrough.org.uk
Closing Date: 2026-08-02
Waythrough launched in October 2024 following the merger of Humankind and Richmond Fellowship. In April 2026, Aquarius, our former subsidiary partner, merged with Waythrough. Our vision is to break down the barriers that stop people getting the support they need to live a life they value. We tackle poverty and disadvantage in communities, through mental health, drug and alcohol, housing and related support. We have 260 services around England – and nearly 3,500 amazing staff and volunteers who run them. Every year our services support around 130,000 people.
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