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Aggreko

Shared Services Operations Lead (Finance)

Glasgow
Posted 2 days ago
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Shared Services Operations Lead (Finance)

Shared Services Operations Lead (Finance) – Glasgow

Bring your energy to Aggreko as a Shared Services Operations Lead (Finance) based in Glasgow.

Reporting to the Shared Service Delivery Lead, this role is responsible for overseeing the effective operation of Aggreko’s Finance & Procurement shared services operations, coordinating the relationship between Aggreko finance teams and a third-party BPO provider, and ensuring delivery aligns with the Shared Services Operating Model, policies, Standard Operating Procedures (SOPs), Service Level Agreements (SLAs), and governance framework.


About the Role

Power without pause. Heating, cooling, and oil-free air for sustained impact.

We keep our customers’ operations running—from major global events to long-term infrastructure projects. This is your opportunity to drive operational excellence in contingent transactions, risk mitigation, and performance improvements.


Key Responsibilities

Operational Oversight

  • Monitor the day-to-day operational effectiveness of distributed regional transactional finance operations through regular engagement, reporting, and participation in local forums.
  • Coordinate between local retained finance teams and the BPO provider, resolving issues to enhance end-to-end transactional finance performance.
  • Ensure adherence to Standard Operating Procedures (SOPs) and governance frameworks.

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Risk & Compliance Management

  • Oversee BPO IT controls and training compliance to identify, assess, and mitigate operational risks for Aggreko.
  • Analyze BPO service performance data to detect potential issues and implement preventative measures.
  • Maintain effective use of service management tools (e.g., ServiceNow) to log, track, and resolve issues.

Performance & Colloboration

  • Work across regions to ensure aligned performance and operational consistency.
  • Lead improvements to transactional finance processes for efficiency and accuracy.

Requirements

Qualifications & Experience

  • Qualified Accountant with multiple years’ experience in multi-country Finance Shared Services Transactional Operations.
  • Proven ability to manage third-party providers/shared service centers and analyse performance metrics.

Technical & Analytical Skills

  • Experience with IT analysis tools (e.g., ServiceNow) and process performance tracking.
  • Strong understanding of BPO contracts, SLAs, and escalation pathways.

Leadership & Collaboration

  • Strong people management skills in a globally distributed team.
  • Exceptional communication, presentation, and influencing abilities.
  • Ability to challenge the status quo and drive continuous improvement.

Temperament & Adaptability

  • Comfort working in a fast-paced, changing global business environment.
  • Capable of collaborating in culturally diverse teams with different time zones.

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What You’ll Gain

  • A competitive salary and benefits package, including:
    • Pension plan
    • Bonus scheme
    • Life Assurance
  • Hybrid working flexibility
  • Generous holiday entitlement, with options to buy or sell days
  • Discounts & employee perks
  • Access to Employee Assistance Programme for health and wellbeing support

Why Aggreko?

“We are a can-do, positive, resilient, and persistent team. If that feels like you, bring your energy and build your career with us.”

Aggreko creates environmental resilience by ensuring energy solutions thrive in global communities:

  • Work in dynamic environments with no routine monotony.
  • Opportunities for career growth in a fast-paced, innovative company.
  • Equal opportunity and inclusive culture where individuality is celebrated.
  • Powering change – from world-class events to sustainable infrastructure.

Career Essentials

  • We are an equal opportunity employer. Applications are considered based solely on qualifications and experience, without regard to race, colour, ethnicity, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
  • Aggreko builds an environment where everyone can be at their best. Together, we achieve more for customers, communities, and our careers.
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Skills

Finance Shared Services
BPO Management
Performance Metrics Analysis
ServiceNow
People Management
Stakeholder Influencing
Operational Risk Mitigation
SOP Implementation
Service Level Agreements
Transactional Finance

Location

Glasgow, Scotland, United Kingdom

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