Elsevier
Shared Technology Product Analyst
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Product Analyst
About Our Team
The Product Analytics team turns behavioural and product data into insights that help us evaluate product changes, improve user experience and influence product strategy. We work closely with Product Managers, UX Designers, Engineers and senior stakeholders to understand user behaviour and identify opportunities with the greatest customer and business impact.
About The Role
In this role, you will lead the Product Analytics scope for one or more of our fast-growing, innovative, world-leading products. You will be part of an analytics team of 30+ analysts located in Amsterdam and London, working with product teams and stakeholders across the US, UK and the Netherlands.
Responsibilities:
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Understand User Behaviour
- Use behavioural and transactional data to measure user journeys, adoption, engagement, retention, conversion and satisfaction.
- Use techniques such as funnel analysis, cohort analysis, user segmentation and feature adoption to generate actionable insight.
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Define Product Success
- Partner with Product Managers and other stakeholders to translate customer needs, product strategy and business objectives into clear product goals (OKRs) and success metrics.
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Evaluate Product Changes
- Design measurement approaches for new product features, launches and iterations (including A/B testing and experimentation), to determine whether changes are driving customer and business outcomes.
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Use AI-Assisted Practices
- Use AI tools to accelerate analytical workflows, including SQL and Python development, exploratory analysis, visualisation and documentation.
- Apply agentic working practices by breaking complex questions into clear briefs for AI assistants and applying human judgement and validation checks to ensure results are accurate and useful.
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Communicate Insight Clearly
- Tell compelling stories with data through concise analysis, presentations, and dashboards.
- Communicate insights and recommendations effectively to audiences ranging from product squads to senior leadership.
- Help stakeholders interpret results and make confident, data-informed decisions.
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Improve Measurement Quality
- Work with Product and Engineering colleagues to ensure the right product data capture is in place.
- Define tracking requirements that make future product decisions easier and more reliable.
Requirements:
- Product Analytics Experience
- A minimum of 3-5 years of hands-on experience in Product Analytics, Digital Analytics or a closely related analytical role where you have used data to influence product decisions, feature development or customer experience improvements.
- Whether you are an emerging senior analyst or a seasoned expert, we would love to hear from you.
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Technical Proficiency
- SQL and Python/R - Advanced skills for deep-dive analysis, statistical work, and visualisation.
- Web Analytics – Familiarity with / desire to work with Adobe Analytics to analyse user behaviour.
- AI Tools – Experience of tools like ChatGPT / Codex, Microsoft Copilot and Claude Code to accelerate but not replace analytical reasoning.
- Familiarity with Snowflake, Tableau, Databricks or similar platforms is useful.
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Stakeholder Influence
- Ability to work effectively with Product Managers, UX Designers, Engineers and senior stakeholders.
- Answer strategic questions, advocate a data-driven culture and empower stakeholders to use data well.
- Challenge assumptions constructively to influence strategy and prioritise product roadmaps to deliver better outcomes.
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Communication And Collaboration
- Fluent in English, with strong presentation skills.
- Comfortable working in cross-functional and culturally diverse teams across different locations and time zones.
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Growth Mindset
- Enthusiasm for learning, curiosity about users and products, and a positive, humble attitude.
- You are not afraid to ask questions and are comfortable working with ambiguity.
Work in a way that works for you
We promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.
- Flexible working hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive.
About Our Company
Elsevier helps researchers and healthcare professionals advance science and improve health outcomes for the benefit of society. We do this by facilitating insights and critical decision-making for customers across the global research and health ecosystems. Applying customer centricity, product and data best practices, and a passion for excellence, we deliver world-class customer solutions.
Primary Location
Base Pay Range: NLD Amsterdam (Radarweg) €40,400 - €67,400. This role is covered by the Collective Labor Agreement Publishing Industry.
We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here to access benefits specific to your location.
We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120.
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Elsevier is a global leader in advanced information and decision support for science and healthcare. We believe that by working together with the communities we serve, we can shape human progress to go further, happen faster, and benefit all. We support continuous discovery and uphold the highest standards of content integrity, reliability, and reproducibility so the communities we serve can advance their field of science, healthcare or innovation with confidence.
By combining high-quality content with powerful analytics, we transform complexity into clarity and deliver mission-critical insights that help professionals make better decisions when it matters most. We deliver insights that help research institutions, governments, and funders achieve their goals. We help researchers discover and share knowledge, collaborate, and accelerate innovation. We help librarians provide verified, quality information to universities. We help innovators turn knowledge into new products. We help health professionals improve patient care and educators train the next generation of doctors and nurses.
Connecting quality content and innovative technologies, we make progress go further and happen faster. And by championing inclusion and sustainability, we ensure progress benefits all.
With 9,500 employees, over 2,300 technologists in 5 major tech hubs, and more than 60 locations across the globe, we are committed to supporting the scientific and healthcare communities around the world.
We offer a diverse range of opportunities across technology, commercial, business, and early career jobs. If you are looking for a career that inspires progress in science, innovation and health, and allows you to grow every day, find your team at Elsevier.
Elsevier is part of RELX Group. Let’s shape progress together. Join us. elsevier.com/about/careers
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