Mitie Cleaning & Hygiene Services
SHE Manager
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Location: Stockport
Contract: Full-time (37.5 hours, Monday–Friday, 08:00–17:00)
At Mitie, our people are our greatest strength, and our promise is to create a place to work where you can thrive and be your best every day. We're looking for a SHE Manager to lead, embed, and assure health, safety, and environmental performance across engineering service delivery within a highly regulated pharmaceutical manufacturing environment.
This role is critical in ensuring that all engineering maintenance, projects, and technical services are delivered safely, compliantly, and in line with GxP, regulatory, and client standards. Acting as the subject matter expert, you will provide oversight of high-risk activities, support operational teams, and drive a proactive safety culture while protecting people, assets, and business continuity.
Role Responsibilities
- Lead and assure high-quality risk assessments (RAMS, COSHH, environmental impact) and ensure effective control measures are in place.
- Identify hazards and implement controls focusing on major risks such as pressure systems, HV/LV, confined spaces, Legionella, and asbestos.
- Drive a proactive safety culture, promoting visible leadership and intervention-based behaviours.
- Ensure full compliance with Health & Safety legislation, environmental regulations, GxP/GMP standards, and client-specific requirements (e.g. AstraZeneca/GSK).
- Oversee Safe Systems of Work (SSoW) and Permit to Work (PTW) processes, ensuring governance, accountability, and auditability.
- Develop and deliver SHE audit and inspection programmes, monitoring performance through KPIs, trends, and compliance metrics.
- Lead incident investigations, ensuring thorough root cause analysis and implementation of corrective actions.
- Ensure robust emergency preparedness, including response planning, training, and drills.
- Define and manage SHE training requirements, ensuring competency across engineers, supervisors, and contractors.
- Oversee contractor and supply chain safety through onboarding, audits, and performance monitoring.
- Support environmental performance improvements, including waste, energy, and emissions management.
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Required Qualifications
- NEBOSH Diploma (or equivalent) – essential
- Experience within pharmaceutical, biotech, or regulated manufacturing environments
- Strong knowledge of ISO 45001, ISO 14001, and GxP/GMP standards
- Practical experience managing high-risk engineering activities (e.g. HV/LV, pressure systems, confined spaces, Legionella, asbestos)
- Experience working with facilities management or engineering service delivery teams
- Proven experience in audit cycles, compliance reporting, and governance frameworks
What We're Looking For
- Strong expertise in risk assessment, hazard identification, and quality assurance processes
- Excellent knowledge of UK/EU Health, Safety, and Environmental legislation
- Ability to act as a subject matter expert and provide independent assurance
- Proven experience managing incident investigations and driving continuous improvement
- Strong communication and stakeholder engagement skills across technical and operational teams
- Proactive, solutions-focused approach with the ability to influence safety culture
- Strong organisational skills with the ability to manage multiple priorities in a regulated environment
Desirable
- Environmental qualification (e.g. IEMA or equivalent)
- Chartered status (e.g. CMIOSH)
- Experience working within pharmaceutical or GMP-regulated environments
- Strong knowledge of compliance frameworks and regulatory audit requirements
- Experience working closely with FM teams and supply chain partners
What's in it for you?
- Opportunity to lead SHE performance within a high-profile, regulated environment
- Exposure to a collaborative and technically advanced engineering setting
- A supportive culture focused on safety, compliance, and continuous improvement
There's a place for you at Mitie — join us today!
Our market-leading offering provides you with benefits that suit your lifestyle.
- We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home.
- We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.
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When you join us, we’ll give you a link to our flexible lifestyle benefits platform, Choices. You might choose to purchase up to five extra days’ holiday each year. You might buy critical illness insurance, seek dental treatment or buy technology products at an affordable cost. There are many choices!
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We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme. Life cover of up to four times your salary is available. We also offer enhanced pension contributions, a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).
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We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10,000!
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Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.
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We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know by emailing Jessica Mercel at jess.mercel@mitie.com.
Since 1987, Mitie’s 84,000 employees have been maintaining companies globally. We are the UK’s leading facilities management and professional services company, and our clients range from household names in banking, critical government sites as well as hospitals and schools.
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Together our diversity makes us stronger.
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