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Shift Engineer
Shift Engineer – The Chancery, Rosewood
Beautiful. Relaxed. Not impossible.
The Chancery, part of the prestigious Rosewood Hotel Group, is redefining luxury in Mayfair. Nestled in the former US Embassy and reimagined by Sir David Chipperfield, this stunning property features 144 suites designed by Joseph Dirand, alongside dynamic dining, bars, and settings carefully curated for exceptional guest experiences.
We’re looking for a Shift Engineer—someone who thrives on precision, problem-solving, and collaboration to keep every detail flawless. This cross-disciplinary role ensures seamless operations across guest suites and back-of-house systems, where every action contributes to a world-class experience.
If you take pride in technical excellence, relish high-pressure scenarios, and believe every detail matters, we’d love to hear from you.
Key Responsibilities
Service Delivery & Maintenance
- Respond urgently and professionally to maintenance requests to ensure guest comfort and operational continuity.
- Perform Planned Preventative Maintenance (PPM) across guest rooms, public spaces, and plant systems—exemplifying the hotel’s high standards.
- Cover multiple disciplines, including electrical, mechanical, plumbing, HVAC, carpentry, and general maintenance, with a keen eye for execution.
- Monitor and maintain fire alarm and life safety systems, addressing any incidents with swift, well-informed action.
- Foster strong collaboration with all hotel departments to resolve engineering challenges efficiently.
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Operational Intelligence
- Keep meticulous records of maintenance tasks, faults, system logs, and performance metrics to support data-driven decision-making.
- Proactively identify opportunities to enhance efficiency, reduce waste, and champion sustainable operations throughout the hotel.
Safety & Compliance
- Adhere rigorously to health, safety, and legal standards to ensure a secure environment for guests and colleagues.
About You
Your skills should align with our core values—expertise, sensitivity to detail, and a solution-driven mindset. We’re looking for:
✔ Connection & Service – You anticipate guest needs naturally, building rapport effortlessly while partnering with teams to deliver seamless coordination. ✔ Guest-Centric Precision – Every interaction—whether placing a napkin, aligning service timing, or tailoring recommendations—reflects your focus on excellence. ✔ Influencing & Communication – You articulate guidance clearly, adapt your approach, and keep calm under pressure, whether coordinating teams, addressing guest concerns, or problem-solving. ✔ Integrity & Accountability – You uphold high standards, take ownership of your responsibilities, and handle challenges with discretion and professionalism. ✔ Drive & Initiative – You go above and beyond, consistently elevating your performance and setting benchmarks for others. ✔ Adaptability – You pivot gracefully through shifting priorities, turning challenges into opportunities with a proactive, solutions-focused approach.
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What We Can Offer
Generous Perks & Rewards
- 12 Complimentary Room Nights (at any Rosewood hotel, globally).
- Family & Friends Discounts on further stays.
- Flexible Benefits Allowance and a suite of tailored personal benefit app options.
- Give Day – A paid day of annual volunteering leave.
- Up to 16 Weeks Paid Parental Leave.
- Birthday Day Off (a paid leave day to celebrate).
- Plus developmental, social, life insurance, and enhanced sick pay benefits.
At Rosewood, we boast diverse, welcoming communities where everyone belongs.
Why Rosewood?
We design extraordinary connections—where relationships fuel the finest hospitality experiences. At our hotels, individuality is celebrated, boundaries are pushed, and meticulously curated spaces striving to be both profoundly welcoming and transcendent.
Join us at The Chancery, Rosewood, where expertise and creativity go hand-in-hand to redefine what guests experience in luxury.
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