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Shift Lead
Full time – 36.45 hours per week 📍 Permanent Contract 📌 B&Q Chester
Contract Terms Annual salary: £27,709.50 (inclusive of 54p per hour store-specific location allowance), pension, and 6.6 weeks holiday.
Job Overview
This is a keyholder position, with shifts ranging from 5:30 AM to 10 PM.
Every day, our millions of customers rely on us to provide the tools, advice, and confidence they need to create a home they’ll love. Join B&Q as a Shift Lead—you’ll play a critical role in ensuring a safe, welcoming, and productive environment for both colleagues and customers.
Role & Responsibilities
Your role as a Shift Lead is crucial in maintaining a seamless, customer-focused, and safe operation. You’ll be responsible for:
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- ⚙️ Ensuring daily store operations run smoothly and efficiently.
- 🍃 Deploying colleagues effectively to "make every customer count" throughout each shift.
- 👤 Serving as the first point of contact for both customers and team members.
- 💡 Maintaining high standards of safety and compliance within the store.
Key Qualities We Look For
We’re seeking energetic, safety-conscious Shift Leads who thrive in a fast-paced environment. An ideal candidate will:
- ✨ Passionate about delivering an exceptional customer experience.
- 🌍 Have a big-picture mindset, ensuring the store fulfils its full potential.
- 👁️ Focused on safety compliance and detecting opportunities for improvement.
- 🤝 Enjoy building strong team collaborations and motivating others.
- 💪 Confident, autonomous, and capable of making quick decisions for the customer.
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Perks & Benefits
As part of a supportive and inclusive team, you’ll receive:
💼 Diversity and Inclusion Commitment –
- Valued for your uniqueness.
- Networking groups and allies supporting a diverse, equitable workplace.
- Equal opportunities for growth.
🏆 Well-Being Support –
- Competitive pension scheme (award-winning).
- ShareSave employee discount shopping plan.
- 6.6 weeks paid holiday + flexible time off.
- Payroll giving, Employee Assistance Programme (EAP).
- Employee discounts, wellness initiatives, and more.
💡 Need support during recruitment? Contact recruitment@b-and-q.co.uk for accessibility or interview adjustments.
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