How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Shift Lead – B&Q Chester
Overview
- Role: Full-time Shift Lead
- Hours: 36.45 hours per week
- Contract: Permanent
- Salary: Full-time equivalent £27,709.50 per annum (Inclusive of 54p per hour, store specific location allowance) + Pension + 6.6 Weeks Holiday
- Location: B&Q Chester
- Working Hours: Shifts range from 5:30am to 10pm (Keyholder position)
About the Role: Every day, we empower our millions of customers with the ideas, advice, tools and confidence they need to create their dream homes. As a Shift Lead, you’ll be vital in maintaining a safe, efficient and customer-focused experience.
What’s the Job?
Your role is pivotal in ensuring a seamless, secure and enjoyable experience for both our colleagues and customers. In this position, you will:
- Be the heartbeat of the store, ensuring day-to-day operations run smoothly.
- Deploy colleagues efficiently to prioritise ‘making every customer count’ during your shift.
- Act as the first point of contact for both customers and colleagues.
- Enforce safety measures to maintain a secure environment in our stores at all times.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
What We Need
Shift Leads are essential to our success through their leadership and teamwork. We’re looking for individuals who demonstrate:
- A passionate commitment to delivering outstanding customer service.
- Enthusiasm for a big-picture approach rather than being confined to single-store tasks.
- Strong safety awareness and an eye for detail to identify opportunities for compliance.
- A love for collaborating with colleagues and encouraging team dynamics.
- Energetic leadership, with the ability to motivate and inspire others daily.
- Confidence in decision-making and the autonomy to act quickly for customer-centric outcomes.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
What’s in It for You?
Culture & Inclusion
We foster an inclusive community where everyone truly belongs. B&Q is committed to building a workforce that reflects the diversity of our communities, providing equal opportunities and a sense of belonging.
Networks representing diverse colleague groups and allies foster an environment where diversity and inclusion are central to our values.
Benefits Package
A comprehensive benefits package supports colleagues in achieving both professional and personal well-being:
- Award-winning pension scheme
- ShareSave options
- 6.6 weeks holiday (plus bank holidays)
- Payroll giving opportunities
- Employee Assistance Programme (EAP)
- Discounted shopping for colleagues
- Additional colleague well-being support and many more benefits
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills
Location