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Shift Lead
Shift Lead – Part-Time (30 Hours), Permanent Contract
B&Q Lincoln
Salary: Full-time equivalent £27,709.50 per annum + Pension + 6.6 Weeks Holiday
Flexible Shift Pattern: Earliest start 5.00am, latest finish 10.00pm
About the Role
This is a key holder position. Join us in delivering exceptional customer experiences and driving smooth store operations.
Key Responsibilities
Your role as Shift Lead is crucial in ensuring:
- A safe working and shopping environment every day.
- Efficient day-to-day store operations.
- Customer and colleague satisfaction aligned with B&Q’s mission: “Make every customer count.”
Key tasks include:
- Overseeing shift operations to run smoothly.
- Strategically deploying colleagues to enhance customer service throughout your shift.
- Acting as a primary point of contact for customers and team members.
- Ensuring safety and compliance throughout the store.
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What We Need from You
We’re looking for a motivated Shift Lead with:
- A passionate commitment to customer service.
- A "big picture" mindset—not limited to a single store section.
- A strong safety-conscious approach with attention to compliance.
- Enthusiasm for working as part of a cohesive team.
- Positivity and leadership, driving motivation and energy daily.
- Ability to decide decisively and make customer-focused choices without hesitation.
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Benefits
As part of a diverse, inclusive team, you’ll receive:
- Equal opportunity and a supportive workplace culture.
- Access to wellbeing networks tailored for different communities.
Our competitive benefits include:
- Award-winning pension scheme
- Sharesave option
- 6.6 weeks paid holiday
- Flexible payroll giving
- Employee Assistance Programme
- Colleague shopping discounts
- Priority wellbeing benefits
Disability Confident Disabled Employee? If you require adjustments during recruitment/interviews, contact recruitment@b-and-q.co.uk.
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