Marks & Spencer
Shift Lead - Food - Banbridge Simply Food
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Shift Lead - Food - Banbridge Simply Food
Work Pattern
Week 1
- Monday: 10:00–18:00
- Tuesday: 10:00–18:00
- Thursday: 10:00–18:00
- Friday: 16:00–00:00
- Saturday: 14:00–22:00
Week 2
- Sunday: 14:00–22:00
- Tuesday: 10:00–18:00
- Wednesday: 10:00–18:00
- Thursday: 16:00–00:00
- Friday: 11:00–19:00
Purpose of the Shift Lead Role
To lead the fill operation, delivering a salesfloor that is ready to trade, taking operational responsibility for coordinating resources to:
- Serve, Sell and Fill
- Lead the floor in the absence of the Colleague Manager
Key Responsibilities
- Coordinate resource allocation to deliver operational tasks during fill operations and in the absence of the Colleague Manager
- Lead the fill operation by coaching colleagues on One Best Way while driving productivity in readiness for store opening
- Allocate resources efficiently to maintain a quick payment experience
- Enable daily operational processes (e.g., stocking, cleaning, security checks) to run efficiently across assigned store areas at the correct times
- Coordinate teams to deliver a clean, safe and well-presented store
- Support team inclusivity and foster a positive atmosphere
- Role model excellent customer service
- Align with Marks & Spencer’s behaviours and Colleague Expectations
- Support Colleague Managers through observations on colleague performance and recognise exceptional efforts
- Assist nearby stores operationally if required
- Act as a keyholder, responding to call-outs as needed
- Handle opening and closing duties, including:
- Vehicle receipts and delivery management
- Temperature control compliance
- Logging operational issues to relevant Helpdesks
- Cash handling
- TSL (Timesheet & Shift Log) compliance during peripheral hours
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About the Role
This is a frontline role—ideal for those prepared to roll their sleeves and go above and beyond. If you’re ready for a dynamic, fast-paced environment, this could be the right opportunity for you!
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About Marks & Spencer
We are pushing boundaries to lead the industry into a greener, speedier, and more inspiring digital era. Transforming how we work, we offer our most exciting opportunities yet.
Join us and make an immediate impact, becoming part of a trusted, admired organisation valued by colleagues, customers, and suppliers.
Inclusion, Diversity & Equal Opportunities
We are committed to an active inclusion, diversity and equal-opportunity policy—starting with recruitment, selection, and honest conversations about smart/flexible working.
Transforming Retail Together
The innovations we’re introducing at Marks & Spencer are redefining retail—allowing us to delight every customer in-store and online. Join us in embracing digital tools, adapting to evolving retail needs, and enhancing daily sales and service experiences.
Our customers—and you—deserve only the best.
Apply today and be part of the next chapter of shopping.
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