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Shift Lead
Shift Lead – Part Time (30 Hours)
About the Role
- Location: B&Q Lincoln
- Hours: Part-time (30 hours/week)
- Contract: Permanent
- Salary: Full-time equivalent £27,709.50 per annum + Pension + 6.6 Weeks Holiday
- Job Type: Keyholder position (earliest start 5:00am, latest finish 10:00pm)
This is a key role where you’ll help create a safe, friendly, and efficient shopping environment for millions of customers who rely on B&Q for tools, ideas, and confidence to design their dream homes.
What’s the Job?
Your responsibilities include overseeing daily operations, ensuring a positive experience for both colleagues and customers, and maintaining a safe, welcoming store environment. Your key duties will be:
- Lead store operations – Ensure smooth day-to-day business flow.
- Deploy Team effectively – Put the right people in the right place to "make every customer count".
- Customer & colleague liaison – Be the first point of contact for inquiries.
- Safety compliance – Keep the store and team secure at all times.
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What We Need
You’ll play a critical role in driving our business forward. We’re looking for candidates who bring:
- Customer-first mentality – Passionate about delivering the best experience.
- Big-picture thinking – Comfortable understanding complex store operations rather than just one area.
- Safety mindset – Adept at spotting compliance and risk management opportunities.
- Team player – Enjoy working collaboratively and motivating others.
- Decision-making confidence – Autonomous and adaptable to fast-paced customer needs.
- Energetic attitude – Brings positivity to the workplace daily.
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Benefits & Inclusivity
At B&Q, we value everyone’s potential. You’ll be part of a supportive community committed to diversity and inclusion, with opportunities to connect through affinity networks and ally groups. Our benefits package ensures you feel well supported in body, mind, and workforce:
- Award-winning pension scheme
- ShareSave options
- 6.6 weeks holiday
- Payroll giving
- Employee Assistance Programme
Additional perks include:
- Shopping discounts (with employee benefits)
- Supportive wellbeing resources to help you thrive
- Flexible recruitment adjustments for a fair interview process—contact recruitment@b-and-q.co.uk if needed.
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