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Shift Manager – Join Our Team
As part of our management team, you’ll be responsible for ensuring smooth operations in the shop when the Manager isn’t present. You’ll inspire and empower the team to deliver outstanding service across all customer channels—whether in-store, via delivery, Click + Collect, or our drive-thru.
What This Role Involves
A typical shift at Greggs is never the same, but you can expect responsibilities like:
- Leading and motivating staff to hit targets and uphold the shop’s high standards
- Setting an example by providing fast, friendly, and professional customer service
- Preparing signature Greggs products, including sandwiches and managing oven operations
- Ensuring displays are fully stocked, with plenty of variety for customers
- Keeping the shop clean, tidy, and inviting
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Why Work With Us?
We offer a compelling benefits package, including:
- Competitive weekly pay
- Colleague discounts (personal and for family) – 50% off our full range of products
- Free hot drinks on shift for your comfort
- Paid breaks to recharge
- 10% profit share – we invest back in our colleagues
- Health & Wellbeing App with remote GP and physiotherapy services
- Progressive holiday entitlement – grows alongside your career with us
- Share plans to help you save and invest for the future
- Company pension (we match contributions up to 7%)
- Employee Assistance Programme (privacy-focused support and helpline)
- Long service awards celebrating your career milestones
- Exclusive discounts on everyday shopping, leisure, and wellbeing
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Who We’re Looking For
We seek individuals who are:
- Reliable, with natural leadership qualities
- Passionate about delivering exceptional customer experience
- Committed to an inclusive culture, where diverse backgrounds, preferences, and identity are celebrated
- Previously experienced in team supervision in a customer-facing role (ideal but not essential)
If you’re available to meet the role’s requirements, we’d love to hear from you!
About Greggs
We don’t just bake food – we build a positive, respected culture. Our approach is simple: we want everyone to feel welcome. No matter their background, preferences, or beliefs, our colleagues deserve to bring their best selves to work.
Apply now to shape the next chapter of Greggs with us!
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