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Shift Operator
Shift Operator
Location: TCS Oakhanger, Hampshire, GU35 9JE
Salary: Competitive plus excellent benefits
Schedule: Rotating shift pattern providing 24/7/365 operational coverage.
Ready to impact a better future?
As a Shift Operator in our Space and Air TCS Oakhanger team, you’ll help deliver flawless, uninterrupted satellite support services through the operation and configuration of critical communications and tracking systems. Your work will help ensure essential services remain available around the clock in a highly technical operational environment.
Working as part of a dedicated shift team, you'll play an important role in maintaining trusted satellite ground and communications systems that support vital operations. From monitoring equipment performance to assisting with fault resolution and maintenance activities, your expertise will contribute to innovation, operational excellence, and a positive impact through services that people rely on every day. Our work touches lives, and this is an opportunity to take pride in creating impactful solutions while developing your own skills and future career.
What you’ll do as a Shift Operator
- Configure and operate satellite communications, tracking, recording, and remote-control systems to support continuous operations.
- Maintain routine daily operation of communications systems and operational areas.
- Assist with routine maintenance activities, system checks, testing, fault finding, and troubleshooting.
- Complete operational documentation and maintain high standards of operational security.
- Support technicians as a safety person when required and follow direction from operational leads and supervisors.
- Contribute to the training and development of new colleagues while maintaining safe and tidy working environments.
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Does this sound like you?
- GCSE Grade 4/C or above in Maths and English.
- Experience working within an electronic engineering or technical operational environment.
- Good knowledge of Microsoft applications and strong computer literacy skills.
- Ability to obtain Security Check (SC) clearance prior to employment.
- Full UK driving licence and willingness to drive company vehicles and undertake specialist training requirements.
What we offer
- 24 days’ holiday plus bank holidays
- Up to 6% contributory pension scheme
- Over 1,100 internal courses available, funding for qualifications and apprenticeships (we currently offer over 60 different apprenticeships), mentoring opportunities, and a focus on internal progression.
- Employee Assistance Programme, Bupa Anytime HealthLine, wellbeing app, 30% off at Serco-managed leisure centres, and 24/7 access to a virtual GP service
- Discounts across around 1,000 retailers, from food and clothing to days out, entertainment and travel
- Paid volunteering day, tax-free charitable giving through Payroll Giving Scheme, donate your pennies from your monthly pay to the Serco People Fund Charity
- Our employee networks support connection by providing spaces for collaboration, learning, and belonging. They represent and empower all our colleagues including veterans, LGBTQIA+ employees, women, parents and carers, people with disabilities, and people from all cultural backgrounds.
Vetting and checks:
This role requires Baseline Personnel Security Standard (BPSS) clearance, which involves verifying your identity, employment history, nationality, and criminal record to meet government security standards. In addition, depending on the nature of the role, you may need to obtain formal Security Clearance (such as CTC or SC), which includes more detailed background checks on employment, criminal record, and financial history to ensure suitability for working in secure environments. Please note that UK residency requirements may apply for certain levels of clearance. You will also complete an Occupational Health Questionnaire so we can identify and provide any support you may need to undertake the role effectively.
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A little bit about us:
At Serco, everyone plays a vital part in delivering essential public services that make a real difference. As a global team of 50,000 people across Defence, Transport, Justice, Immigration, Healthcare, Leisure and Citizen Services, we’re united by a shared purpose: to improve the services that communities rely on. Guided by our values of Trust, Care, Innovation and Pride, our people make meaningful impact, every single day.
Our inclusive recruitment commitment:
We prioritise your skills and potential. As a Disability Confident Leader, the Top Great British Employer of Veterans 2026, and a Gold Inclusive Employer Standard holder, we champion equal opportunities for all. We offer flexible and hybrid working where possible and make reasonable adjustments throughout recruitment and employment.
Guaranteed Interview Scheme: Applicants with disabilities, veterans and people with convictions, who meet the minimum job criteria, are guaranteed an interview. Simply opt into the relevant scheme on the application form.
Ban The Box: We also support fair access for those with unspent criminal convictions through our ‘Ban the Box’ pledge (some roles may have security exemptions).
For support with your application, please contact recruitmentuk@serco.com.
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