Mitchells & Butlers PLC
Shift Supervisor
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Shift Supervisor
Shift Supervisor – Miller & Carter, Cardiff Bay
No CV to hand? No problem! Our mobile-friendly application process takes just 2 minutes and gives us all we need to know about you – no Cauldrons in the kitchen!
About the Role
As Shift Supervisor at Miller & Carter - Cardiff Bay, you’ll:
- Welcome every guest warmly and deliver exceptional service
- Lead a team passionate about delivering great experiences
- Train your colleagues to become experts in their roles
- Bring back guests for more—because we care about fostering loyalty
"This is the home of the Steak Geeks." We take pride in perfecting every steak—from butchered, aged and cooked to perfection—and adding that special touch to every visit. If you’re a serious steak enthusiast, you’ll fit right in here!
At Miller & Carter, we don’t just serve food—we serve ambition. All management employees go through our 3-day Steak School, an industry-leading in-house training programme to sharpen culinary skills. As the ONLY restaurant chain with "Masters of Steak" accreditation, we sit at the pinnacle of our craft.
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What’s in it for you?
✅ Flexible shifts – balancing work around your needs is no problem. ✅ 33% staff discount across all brands—enjoy your favourite dishes at:
- Miller & Carter
- Toby Carvery for family roasts
- All Bar One for city socials
✅ 20% discount for friends & family at all our restaurants. ✅ Wagestream – control your finances and access any earned wages as soon as you need them. ✅ Never boring – expect a friendly, fun work culture with lifelong colleagues. ✅ Team socials – work hard, but we play hard too.
Plus, as part of Mitchells & Butlers (M&B), you’ll also enjoy:
- Pension contributions
- 28 days paid holiday
- Discounts on high-street shopping
- Free shares
- Employee helpline – for support whenever you need it
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Responsibilities
As Shift Supervisor, your core focus will be:
-
Day-to-day operations
- Dashboard and front-of-house management
- Serving guests and confidently leading your team
-
Shift Leadership
- Upholding service excellence
- Monitoring team dynamics
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Mentorship
- Role model for your team
- Assisting with training and coaching
-
Quality Assurance
- Ensuring exceptional hygiene and safety standards
Why Join Us?
"We want great employees who feel valued and empowered." At M&B, your growth is a priority. We want everyone to believe in themselves, feel comfortable bringing their unique personality to work, and build a team that’s as exciting as it is dependable.
Join us on this cutting-edge culinary adventure—where steaks are unserious business, but great people always are! Apply now and be part of your hometown’s best culinary tradition. 🥩🔥
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Jessica, London
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